Operation Support Specialist I - Community Engagement

Operations Support Specialist I (OSS-I)

• Office of Research and Community Engagement
• Staff
• California Northstate University, Sacramento ,California, USA

POSITION TITLE

: Operations Support Specialist I (OSS I

• Office of Research and Community Engagement

REPORTS TO

: Associate Dean of Research and Community Engagement

JOB CLASSIFICTION

: Staff, Full time, 1.0 FTE, Non-exempt

WORK SCHEDULE

:

Monday-Friday, SALARY :

$22/24 per hour

POSITION SUMMARY

Reporting to the Associate Dean of Research and Community Engagement, this position will coordinate and administer several areas and activities within the College of Dental Medicine (CDM) Office of Research and Community Engagement

POSITION COMPETENCIES 1.

Job Knowledge, Task Execution & Technical Competence The ability to perform assigned duties accurately, efficiently, and consistently while following established policies, procedures, and regulatory requirements.

This includes:

• Mastery of job-specific processes, systems, and tools
• Accuracy and completeness in documentation
• Adhering to departmental and institutional SOPs and standards
• Following compliance requirements (HIPAA, FERPA, HR regulations, general privacy laws)
• Completing routine and technical tasks independently and correctly 2.

Operational Coordination, Communication & Workflow Support The ability to support smooth operations across departments by coordinating tasks, sharing information clearly, and maintaining workflow continuity.

This includes:

• Coordinating information and tasks between units
• Providing timely updates, follow-ups, and status communication
• Assisting with handoffs, routing, processing, and preparation of materials or documentation
• Supporting faculty, staff, students, and internal stakeholders through clear and professional communication Key Responsibilities include the following but not limited to:
• Under the supervision of the Associate Dean of Research and Community Engagement, track and collate the research activities of faculty and students such as publications and grants.
• Working with the Director of Community rotations, coordinate dental student rotations to community sites.
• Support the CDM community outreach activities.
• Act as liaison for CDM with the CNU Director of Continuing Education to plan, implement, and track CDM continuing education programs.
• Support CDM preparation for accreditation, including reports and activities.
• Administrate, organize and support all activities of the Office of Research and Community Engagement such as purchase orders and reimbursements through the university business office.
• Work collaboratively in a fast-paced environment that will require strong communication, problem-solving and organizational skills. Discretion and maturity are essential to maintaining confidentiality.
• Be aware of the University values by which we will all align: WE CARE ( http://www.cnsu.edu/ )
• Must be accomplished in utilizing and linking the following software programs: Microsoft Office and Adobe PDF; Must develop and maintain excellent skills in utilizing all teaching, learning and student community rotation tracking software (example: Examsoft, Evalue, Canvas, CORE Elms and the electronic health record Axium).

Must be self-motivated in the pursuit of continued development in software use.

• Work with Dean and Accreditation team in all aspects of functions and activities including, but not limited to gathering & presenting data relevant to demonstration of compliance with accreditation standards.
• This will include handling of sensitive data for privacy.
• Track income, expenses, prepare invoices, prepare reports, and perform other activities related to funded projects within CDM.
• Take and collect minutes and develop reports.
• Must be able to apply regulations, by-laws, protocols and guidelines to all processes; must develop a deep understanding of HIPAA and FERPA regulations, as well as Credentialing requirements for Predoctoral dental programs ( https://www.ada.org/en/coda ) and WASC accreditation.
• Directing phone calls and emails to the appropriate person/s. Scheduling appointments to maximize time. Setting up conference calls for multiple purposes and sizes. Plan and prepare for large in-person meetings and conferences, including room scheduling, food/refreshments.
• Basic financial analysis and reporting skills (can be developed).
• Perform other related duties as assigned or requested.

SKILLS AND QUALIFICATIONS

• Associate degree required; Bachelor's degree preferred.
• Proficient in Microsoft Word, Excel, and other database systems.
• Strong editing and proofreading skills with exceptional attention to detail.
• Ability to independently prioritize and manage multiple requests.
• Highly organized, efficient, and self-motivated, with the ability to thrive in a fast-paced, collaborative environment.
• Minimum of one year of relevant experience preferred.

Applications will be reviewed upon receipt. Candidates must provide a cover letter and resume and with at least three references. Candidates must articulate how their knowledge, experience, and beliefs have prepared them to function in support of this job title in the Office of Research and Community Engagement at CNU College of Dental Medicine. Please submit your cover letter, resume/CV, list of references, and any additional information to Valerie.phillips@cnsu.edu OR hr@cnsu.edu. Review of applicants will begin immediately and will continue until position is filled.

Equal Employment Opportunity Statement:

California Northstate University is committed to providing equal employment opportunities to all employees and applicants, regardless of protected characteristics such as race, color, religion, sex, national origin, age, disability, or veteran status.

Pay:

$22.00

• $24.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person Operation Support Specialist I

• Community Engagement 2.9 2.9 out of 5 stars Elk Grove, CA 95757 $22
• $24 an hour
• Full-time California Northstate University 16 reviews $22
• $24 an hour
• Full-time Operations Support Specialist I (OSS-I)
• Office of Research and Community Engagement
• Staff
• California Northstate University, Sacramento ,California, USA

POSITION TITLE

: Operations Support Specialist I (OSS I

• Office of Research and Community Engagement

REPORTS TO

: Associate Dean of Research and Community Engagement

JOB CLASSIFICTION

: Staff, Full time, 1.0 FTE, Non-exempt

WORK SCHEDULE

:

Monday-Friday, SALARY :

$22/24 per hour

POSITION SUMMARY

Reporting to the Associate Dean of Research and Community Engagement, this position will coordinate and administer several areas and activities within the College of Dental Medicine (CDM) Office of Research and Community Engagement

POSITION COMPETENCIES 1.

Job Knowledge, Task Execution & Technical Competence The ability to perform assigned duties accurately, efficiently, and consistently while following established policies, procedures, and regulatory requirements.

This includes:

• Mastery of job-specific processes, systems, and tools
• Accuracy and completeness in documentation
• Adhering to departmental and institutional SOPs and standards
• Following compliance requirements (HIPAA, FERPA, HR regulations, general privacy laws)
• Completing routine and technical tasks independently and correctly 2.

Operational Coordination, Communication & Workflow Support The ability to support smooth operations across departments by coordinating tasks, sharing information clearly, and maintaining workflow continuity.

This includes:

• Coordinating information and tasks between units
• Providing timely updates, follow-ups, and status communication
• Assisting with handoffs, routing, processing, and preparation of materials or documentation
• Supporting faculty, staff, students, and internal stakeholders through clear and professional communication Key Responsibilities include the following but not limited to:
• Under the supervision of the Associate Dean of Research and Community Engagement, track and collate the research activities of faculty and students such as publications and grants.
• Working with the Director of Community rotations, coordinate dental student rotations to community sites.
• Support the CDM community outreach activities.
• Act as liaison for CDM with the CNU Director of Continuing Education to plan, implement, and track CDM continuing education programs.
• Support CDM preparation for accreditation, including reports and activities.
• Administrate, organize and support all activities of the Office of Research and Community Engagement such as purchase orders and reimbursements through the university business office.
• Work collaboratively in a fast-paced environment that will require strong communication, problem-solving and organizational skills. Discretion and maturity are essential to maintaining confidentiality.
• Be aware of the University values by which we will all align: WE CARE ( http://www.cnsu.edu/ )
• Must be accomplished in utilizing and linking the following software programs: Microsoft Office and Adobe PDF; Must develop and maintain excellent skills in utilizing all teaching, learning and student community rotation tracking software (example: Examsoft, Evalue, Canvas, CORE Elms and the electronic health record Axium).

Must be self-motivated in the pursuit of continued development in software use.

• Work with Dean and Accreditation team in all aspects of functions and activities including, but not limited to gathering & presenting data relevant to demonstration of compliance with accreditation standards.
• This will include handling of sensitive data for privacy.
• Track income, expenses, prepare invoices, prepare reports, and perform other activities related to funded projects within CDM.
• Take and collect minutes and develop reports.
• Must be able to apply regulations, by-laws, protocols and guidelines to all processes; must develop a deep understanding of HIPAA and FERPA regulations, as well as Credentialing requirements for Predoctoral dental programs ( https://www.ada.org/en/coda ) and WASC accreditation.
• Directing phone calls and emails to the appropriate person/s. Scheduling appointments to maximize time. Setting up conference calls for multiple purposes and sizes. Plan and prepare for large in-person meetings and conferences, including room scheduling, food/refreshments.
• Basic financial analysis and reporting skills (can be developed).
• Perform other related duties as assigned or requested.

SKILLS AND QUALIFICATIONS

• Associate degree required; Bachelor's degree preferred.
• Proficient in Microsoft Word, Excel, and other database systems.
• Strong editing and proofreading skills with exceptional attention to detail.
• Ability to independently prioritize and manage multiple requests.
• Highly organized, efficient, and self-motivated, with the ability to thrive in a fast-paced, collaborative environment.
• Minimum of one year of relevant experience preferred.

Applications will be reviewed upon receipt. Candidates must provide a cover letter and resume and with at least three references. Candidates must articulate how their knowledge, experience, and beliefs have prepared them to function in support of this job title in the Office of Research and Community Engagement at CNU College of Dental Medicine. Please submit your cover letter, resume/CV, list of references, and any additional information to Valerie.phillips@cnsu.edu OR hr@cnsu.edu. Review of applicants will begin immediately and will continue until position is filled.

Equal Employment Opportunity Statement:

California Northstate University is committed to providing equal employment opportunities to all employees and applicants, regardless of protected characteristics such as race, color, religion, sex, national origin, age, disability, or veteran status.

Pay:

$22.00

• $24.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person