Communications Manager

Overview:

This role develops communications strategies that engage, align and inspire employees across multiple sites with Pacific Clinics' vision, business strategy and culture, and drives employees' understanding and engagement on priorities and key initiatives.

Responsibilities:

This role develops communications strategies that engage, align and inspire employees across multiple sites with Pacific Clinics' vision, business strategy and culture, and drives employees' understanding and engagement on priorities and key initiatives. In addition, in partnership with the Communications Director/Senior Director of Communications, this role drafts and distributes press releases and develops creative pitches to engage press. The ideal candidate will have experience managing proactive and reactive communications efforts, as well as a passion for storytelling. They will also be involved in managing proactive and reactive communications, identifying target audiences, ensuring a consistent brand voice and analyzing campaign results. Supports and develops strategic communications planning, content development and execution across a range of communications channels. Drafts internal and external communications in partnership with the Communications Director/Senior Director of Communications, including talking points for speakers, client stories, website content, press releases, blogs, newsletters, intranet articles and others. Serves as additional partner for regional and program leadership. Ensures a consistent brand voice, messaging and visual identity across all platforms. Initial reviews external-facing collateral (e.g., program and event flyers). Attends program meetings, keeping a pulse on activities to identify proactive campaigns, internal or external stories and keep communications leadership abreast of potential risks. Works with program team members to identify, source and vet potential clients and/or employees for success and storytelling opportunities for filming and the annual impact report. Alongside the Communications Director/Senior Director of Communications, drafts and distributes press releases and develops creative pitches to engage press. Cultivates and maintains relationships with local, regional and national reporters and influencers. Maintains media kits and lists. Monitors media mentions and creates briefing sheets. Designs and manages internal/external newsletters; reports on analytics for improving KPIs. Supports event planning and attends program events as needed. Reports to work on time and maintains reliable and regular attendance. Models Pacific Clinics' approach, mission and core values in all communication and correspondence. Communicates effectively in a competent and diverse client population and promotes favorable interaction with managers, co-workers and others. Ability to effectively engage with team members of all levels and across departments. Project management skills, including time management, goal setting, multitasking and prioritization. Data analysis, problem-solving and critical thinking skills. Performs other duties as assigned. #

LI-Hybrid Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. BA degree in communications, journalism, liberal arts or related field required plus a minimum of 5 years' experience or an advanced degree with 3 years of experience, or equivalent combination of experience and education, including: Minimum 5 years' progressive experience in communications, with an emphasis on internal and external communications, project management and employee engagement. Strong interest in health care and the ability to create thoughtful, original content. Outstanding written and verbal skills, and proven experience managing high level communication plans and employee engagement events. Attention to detail, highly organized with creative instincts and an entrepreneurial spirit. Demonstrated ability to develop effective executive communication content, articles and press releases requiring minimal editing and rework. Knowledge and ability to quickly develop press releases and write articles in AP format is essential. Knowledge of social media strategies. Experience managing multiple projects simultaneously. Ability to translate complicated concepts into clear, compelling language for audiences ranging from key stakeholders to media to consumers. Demonstrated project and budget management capabilities to coordinate with vendors. Must be able to interact with employees at all levels, including senior executives, and able to handle highly sensitive and confidential information. Travel across sites in California; Evening and weekends may be required for events.