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Confidential

Home Care Community Liaison and Outreach Specialist

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Job Description

Job Summary We are seeking a dynamic and compassionate Home Care Community Liaison and Outreach Specialist to serve as a vital bridge between our home care services and the community. This role is designed to promote awareness, build strong relationships, and facilitate access to quality home care options for individuals in need. The ideal candidate will be energetic, highly organized, and possess excellent communication skills to engage with diverse populations, healthcare providers, and community organizations. By leveraging their expertise in sales, relationship management, and outreach strategies, they will drive growth and ensure that clients receive the compassionate care they deserve. Responsibilities Develop and implement strategic outreach plans to connect with community organizations, healthcare providers, and potential clients. Conduct engaging product demonstrations of home care services to educate clients and referral sources about available options. Build and maintain strong relationships with clients, families, healthcare professionals, and community partners through proactive communication and personalized service. Identify new opportunities for service expansion within assigned territories by analyzing community needs and market trends. Manage a portfolio of client accounts, ensuring satisfaction, addressing concerns promptly, and fostering long-term loyalty. Lead negotiations to secure partnerships or referrals that align with organizational goals while ensuring mutually beneficial outcomes. Utilize CRM (Customer Relationship Management) systems effectively to track interactions, monitor sales pipelines, and analyze outreach effectiveness. Collaborate with internal teams to coordinate efforts in client onboarding, service delivery, and follow-up activities. Represent the organization at community events, health fairs, and professional meetings to enhance visibility and credibility. Meet or exceed sales goals by closing deals through persuasive presentation skills and technical knowledge of home care services. Qualifications Proven experience in outside sales in Home Care and Private Pay Strong negotiation skills with a track record of closing deals effectively. Excellent customer relationship building abilities combined with outstanding communication skills. Proficiency in Microsoft Office Suite (Word, PowerPoint) and CRM systems for data management and analysis. Demonstrated ability to manage territory independently while collaborating with team members. Organizational skills that enable efficient management of multiple accounts and outreach activities simultaneously. Experience in creative selling strategies within home care setting. Join us as a Home Care Community Liaison and Outreach Specialist to make a meaningful impact by connecting individuals with compassionate home care solutions while advancing your career in a vibrant, supportive environment!
Pay:
$90,000.00 - $125,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Vision insurance
Work Location:
In person

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance