A Public Relations Officer works as part of a Public Relations team to create a positive public image for an organization or business. Researches, writes and distributes press releases to targeted media, collates and analyzes media coverage, prepares and supervises the production of publicity brochures, handouts or direct mail leaflets. May write or editing in-house magazines, case studies, speeches, articles and annual reports.
Account Coordinator PuroClean Corporate Tamarac, FL Job Details Full-time 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Conflict management
Full Job Description Benefits:
Free uniforms Health insurance Paid time off Vision insurance 401(k) 401(k) matching Dental insurance Account Coordinator -
Business Development Job Title:
Account Coordinator- Business Development Location:
Tamarac, FL (Preferably On-site), Remote candidates considered
Department:
Business Development Reports To:
Chief Information Officer Travel:
25% Required Role Overview The Account Coordinator plays a critical role in delivering exceptional service and support to PuroClean's network of franchise owners, national account partners, and commercial carriers. Acting as a key liaison between internal stakeholders and external partners, this individual ensures seamless program execution and high-performance relationship management across the Certified Priority Response (CPR) program and other national accounts. Responsible for onboarding and supporting franchisees within the CPR program, managing account setup and compliance, facilitating dispatch operations, and maintaining clear, effective communication across all touchpoints. This role also oversees reporting, documentation, technology systems, and special projects aligned with the departments and company's strategic objectives. Key Responsibilities Program & Franchise Support Qualify and onboard PuroClean franchise offices into partner programs and CPR tiers (Bronze, Silver, Gold) Maintain updated franchise participation rosters, CPR badges, and service capabilities Support franchisees by facilitating onboarding, registering for training and ensuring SLA compliance Collaborate with Regional Directors to review franchise participation checklists Partner & Client Relationship Management Serve as primary point of contact for assigned partners Facilitate regular calls and communications to maintain strong, productive partner relationships Assist in transitioning new partner accounts from Sales to Account Management Dispatch & Project Oversight Assist in assignment dispatch to appropriate franchises based on qualifications and performance Monitor project progress using dispatch systems (e.g., XactAnalysis, Cotality, PuroLogic/DASH) Update and manage franchise zip code coverage areas Reporting & Communication Provide monthly reports to leadership Maintain and update program documentation, including SLA files and qualification guidelines Ensure prompt, respectful, and clear communication with internal teams and franchisees Administrative & Special Projects Support training efforts including onboarding calls, network calls, and external program-related sessions Complete special projects and attend meetings assigned as directed Maintain updated zip code lists and distribute them to partners Travel for conventions, regional meetings (3-5 annually), industry tradeshows, and as directed Required Qualifications Strong active listening and verbal communication Confidence and professionalism in partner-facing interactions Effective conflict resolution and relationship-building abilities Clear and prompt written communication Preferred Qualifications Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) Familiarity with Google Workspace (Docs, Sheets, Chrome) Experience with industry tools/platforms such as: Xactware (Xactimate, XactAnalysis) Cotality including PuroLogic/DASH FranConnect, Gibbis, Franchise Directory MailChimp, PuroDrive, PuroClean Online Academy This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.