Communications and Outreach Manager

CATEGORY

Marketing

LOCATION

Waterloo, Iowa

SALARY

$80,000 - $85,000

JOB

REFERENCE

250075

Job Description

Communication and Outreach Manager

Full-Time | Landfill Department | Direct to Hire

Location:

Black Hawk County, IA (Onsite — no remote option)

Compensation:

$80,000-$85,000, based on experience

Hours:

Standard business hours, Monday-Friday, with occasional evenings and weekends for community events (to be confirmed with hiring manager)

Reports to: Solid Waste Administrator

REQUIRED EXPERIENCE

Must-Have:

Marketing or communications experience: 3-5+ years in a marketing, communications, or public outreach role. This is not an entry-level position — you'll be expected to own your work with minimal oversight from day one.

Program ownership: Experience building or launching a communications or outreach program or campaign, not just running one someone else already set up. This is a brand-new role, so a lot of what you do here, you'll be creating as you go.

Public-facing writing: A track record of writing and distributing content such as press releases, articles, and social media posts, along with internal materials like memos, policies, and procedures.

Website and digital platform management: Comfortable managing and updating a WordPress site and social media accounts, including refreshing design and content.

Community program delivery: Experience organizing or delivering presentations, tours, or events for a mix of audiences — residents, businesses, and community partners.

In-office availability: This is not a remote position. You'll be on-site and working closely with the Administrator, especially during the first several months.

Valid Iowa driver's license: Required to be insured under Commission guidelines.

Nice to

Have:

Experience in waste management, recycling, or environmental services

Nonprofit sector experience, particularly in an outreach or community-facing role

Bachelor's degree in marketing, communications, or a related field

Comfort with occasional public speaking to school-aged audiences (see note below — this is a small, periodic part of the role, not a core teaching duty)

THE OPPORTUNITY

Our client is a public agency serving the residents and businesses of Black Hawk County, Iowa through responsible, sustainable waste management operations. This is a newly created role within a growing, relatively new standalone commission that is still building out its team and internal structure.

You'll work closely with the Administrator to shape this position from the ground up. The first few months are hands-on: writing policies and procedures, getting the website into shape, and starting to build a public presence in the community. From there, you'll be given a clear outline of goals and the room to run with it — this role rewards someone who can take direction and then work independently, rather than someone who needs a playbook already in place.

WHAT YOU'LL DO

Outreach & Communications (Primary Focus):

Develop promotional communications, digital campaigns, and content for the website and social media

Write, edit, and distribute press releases, public service announcements, and other public communications

Maintain and update the Commission website and social media presence

Ensure all content and materials reflect the Commission's brand identity

Community Engagement:

Conduct presentations, seminars, and waste audits for businesses and residents

Represent the Commission at local, state, and national meetings and events

Collaborate with government, nonprofit, and private entities in support of Commission priorities

Recruit and coordinate volunteers for community programming, including household hazardous waste collection events

Documentation & Process:

Write and maintain internal policies, procedures, and SOPs

Prepare reports, statistics, and progress updates for the Administrator and Commission

Create and distribute surveys or other tools to evaluate program effectiveness

Occasional Education Programming:

Lead a small number of school-based education sessions each year to satisfy a legal requirement — this is a periodic responsibility, not an ongoing teaching or curriculum-development role

WHY THIS ROLE

This is a chance to build something from scratch rather than step into someone else's system. You'll have real ownership over how the Commission shows up publicly, from the website to community events, and a direct line to the Administrator while you get up to speed.

Because the Commission is still growing, there's real room to expand this role's scope and responsibility over time for someone who takes initiative and does strong work. It's also public-facing work that matters: solid waste management is an essential service, and this role is how the community understands and engages with it.