Operations Manager

• Lawrence Campus and Community Relations

POSITION

Full-Time Operations Manager

• Lawrence Campus and Community Relations (Staff Associate): LCCR Office; Lawrence Campus (45 Franklin St); 37.5 hours per week, Monday through Thursday, 10:00am
• 6:30pm; Friday, 8:00am
• 4:30pm; Non-Unit Professional Position.

SUMMARY:

Reporting to the Vice President of Lawrence Campus and Community Relations, the Operations Manager serves as a strategic and operational partner supporting the execution of departmental priorities, community engagement initiatives, and executive-level operations for the Lawrence Campus and Community Relations Office. The position is responsible for coordinating complex cross-functional initiatives, managing operational systems and workflows, supporting community and governmental engagement efforts, and advancing projects involving campus leadership, external partners, elected officials, and community organizations. Working collaboratively with the VP, Project Manager, Associate Director, and campus stakeholders, the Operations Manager ensures effective coordination of departmental operations, executive communications, strategic events, and community-facing initiatives while maintaining a high level of professionalism, responsiveness, discretion, and organizational effectiveness in a fast-paced environment. The role also provides operational oversight for special projects, board and committee activities, stakeholder engagement efforts, budget coordination, and executive logistics in support of the College's community relations and Lawrence campus priorities. Some evenings and weekends required.

RESPONSIBILITIES

The responsibilities include, but are not limited to the following: Executive Operations and Strategic Coordination Responsibilities (80%) Serves as a strategic operations partner to the VP, supporting the coordination and execution of departmental priorities, executive projects, and cross-functional operations. Manages executive operations for the VP's Office, including scheduling coordination, communications management, meeting preparation, travel logistics, presentation materials, and operational follow-through necessary to support institutional and community initiatives. Supports departmental workflow management and project continuity by tracking assignments, monitoring timelines, facilitating communication, and maintaining operational documentation and reporting systems. Oversees departmental administrative and fiscal operations, including budget tracking, purchasing coordination, invoice management, records administration, and related operational processes. Serves as a primary liaison and point of contact for internal and external stakeholders engaging with the VP's Office, exercising professionalism, discretion, sound judgment, and responsiveness in a fast-paced environment. Supports operational follow-through for departmental leadership meetings through agenda coordination, action-item tracking, documentation, and communication management. Serves as a professional point of contact for students, community partners, elected officials, and campus stakeholders engaging with the VP's Office. Performs additional operational and project-related responsibilities as assigned. Community and External Relations Responsibilities (20%) Serves as VP's Office back-up liaison at internal and external meetings, if VP and/or other LCCR team members are unavailable. Other duties as assigned.

Job Requirements:

MINIMUM QUALIFICATIONS

Bachelor's Degree required with a minimum of 5 years of experience in an executive office environment and/or in an Office Manager role. Ability to read, analyze, and interpret common financial reports and legal documents. Ability to think, reason, and make sound judgments on how responsibilities are completed in compliance with college standards and guidelines. Excellent verbal, written and interpersonal communication skills. Proficient in Microsoft Outlook, Word, Excel, and PowerPoint. Banner experience a plus. Ability to work well both independently with little to no supervision as well as part of a team. Ability to organize and maintain records, reports, and projects. Excellent judgment and discretion in handling confidential information. Exceptional time management skills.

PREFERRED QUALIFICATIONS

Experience working in a diverse, multicultural environment and experience in higher education practices and procedures. Experience with Project Management software. Bilingual (Spanish/English)

EQUIVALENCY STATEMENT

: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

CONDITIONS OF EMPLOYMENT

All candidates must have legal authorization to work in the United States. Northern Essex Community College does not provide employment-based visa sponsorship. Employment is contingent upon the successful completion and review of a background check which will include CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information).

Additional Information:

SALARY:

Anticipated starting salary range is $75,000.00

• $80,000.

00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Official transcripts will be required at the time of hire.

ANTICIPATED START DATE

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