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Sr. Digital Solutions Analyst
Career Insights for Director of Communications
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Based on New Jersey data
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What they do
A Director of Communications manages an organization's internal and external messages, interacting with employees and external stakeholders to keep them informed of company developments. Create strategies to implement internally to increase employee awareness and promote productivity. Communicate with media and external stakeholders to announce new products or developments, and discuss organizational changes.
$190,986 / year median in New Jersey
+9% projected growth
Job Description
- $140,000 a year 15 hours ago Qualifications Optimizing workflow processes Project reporting SFTP Knowledge management Systems integration Azure Requirements specification Requirements design Project management experience in technology Procedural guides IT transformation IT asset management Automation software Software implementation Process design Gap analysis IT budget management Enterprise solutions implementation Metrics Reporting Enterprise software support Software administration Process mapping Key Performance Indicators Process modeling Technology management Software asset management Integration Platforms (Enterprise solutions) SaaS platforms User acceptance testing Vendor relationship management
Full Job Description Description:
Department:
Information Technology Hiring Manager:
Director, Information Technology FLSA Status:
Exempt Working Status:
Full-TimeJOB SUMMARY
The Digital Solutions Analyst acts as the main liaison between business stakeholders, IT, and external vendors to deliver scalable digital solutions across a portfolio of more than 50 enterprise applications. The role supports CRM, Basic Master Data Management (MDM), SaaS platforms, integrations, reporting, automation, and enterprise governance while driving continuous improvement and digital transformation.Requirements:
Project Management and Digital Solutions Hands-on. AMS project management, follow up and tracking (vendor resources, budget, comparison assessment and SOW validation). Track and support the management of a portfolio of 50+ enterprise and SaaS applications throughout their lifecycle. Support Microsoft Dynamics 365 CRM or equivalent platforms. Support Basic Master Data Management (Customer, Vendor, Material, Product, Financial Master). Gather business requirements and perform fit-gap analysis. Produce functional specifications, user stories, workflows, and process maps. Coordinate implementations, upgrades, testing, cutovers, and hypercare. SupportREST/SOAP
APIs, middleware, ETL, SFTP, Azure Integration Services, and Power Platform integrations. Coordinate software vendors, AMS providers, and managed service partners. Maintain application documentation, SOPs, knowledge articles, and governance artifacts. Drive automation, reporting, and business process optimization. Ensure compliance with cybersecurity, audit, and corporate IT policies. Provide executive-ready status reporting and KPI tracking. Accompany UATs, SITs and Integration tests. Track and control software licenses.KEY SKILLS & COMPETENCIES
Technical Skills:
Agile and Waterfall Practices (Scrum, SAFE , ITIL or PMP certifications would be a plus) Microsoft Dynamics 365, Salesforce, HubSpot, or similar CRM. Sap 4/H Integrations. BasicSAP S/4HANA, SAP
ECC, or other ERP platforms. REST APIs, JSON, XML, SOAP, Webhooks, SFTP. Power Platform, Azure Integration Services, SQL, Power BI. SharePoint Online, Microsoft 365, Teams, ServiceNow, UKG, DocuSign, Concur, Coupa, Adobe, and other SaaS platforms.Soft Skills:
Exceptional organization and prioritization. Customer-centric mindset. Executive communication and presentation. Adaptability and continuous learning. Problem solving and analytical thinking. Cross-functional collaboration and stakeholder management.Competencies:
Business Analysis- Expert Customer Relationship Management (CRM)
- Advanced Master Data Management (MDM)
- Advanced SaaS Portfolio Management
- Advanced Enterprise Integrations
- Advanced Vendor Management
- Advanced Digital Transformation
- Advanced Organization and Planning
- Expert Communication
- Expert Problem Solving
- Expert