A program of Child and Family Services, the Community Mediation Center (CMC) helps individuals and organizations throughout WNY to have difficult conversations through mediation, conflict coaching, and Restorative Justice initiatives toward peaceful and meaningful solutions and resolving disagreement. CMC is part of a statewide network of Community Dispute Resolution Centers that provides free and low-cost dispute resolution programs that support disputing parties to develop their own solutions to matters that might otherwise bring them to court or have already put them in litigation. Services are provided by a team of professional staff and trained, volunteer and/or paid community mediators. Bachelor's degree in Conflict Resolution, Public Administration, Communications, Community Development, or a related field. Minimum of three years of experience in community engagement, program coordination, outreach, conflict resolution, mediation, restorative practices, or related work. Experience developing partnerships and working collaboratively with diverse stakeholder groups. Experience planning and coordinating events, workshops, or training programs. Strong relationship-building and networking skills. Excellent written, verbal, and public presentation skills. Ability to think strategically while managing multiple operational priorities. Familiarity with mediation, conflict resolution, restorative practices, and community engagement principles. Training in these area will be provided and required throughout position tenure. Strong project management and organizational skills. Ability to collect, analyze, and report program data. Budget management and financial tracking skills. Ability to work independently and collaboratively in a team environment. Experience with Microsoft Outlook and Teams Ability and willingness to regularly travel throughout the 8 counties of Western New York required. Mediation training and/or restorative practices certification. Experience working within nonprofit, educational, community-based, or human services environments. Knowledge of community relations, public engagement, and program evaluation. Grant reporting or grant-funded program experience. Competitive Pay Rate of $33 per hour CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO)

• 20 PTO Days (25 Days After Five Years of Employment)
• 14 Paid Holidays (includes 2 flex holidays)

• Bereavement:

  Four Paid Days
• Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child & Family Services is an

Equal Opportunity Employer:

Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.