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The Family Counseling Center

Communications Manager

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Job Description

The Family Counseling Center of Fulton County, Inc. is seeking an experienced and creative Communications Manager to lead the day-to-day development and execution of our internal and external communications. This is an opportunity for a strong communications professional to make a meaningful impact in a mission-driven behavioral health organization. The Communications Manager will help tell the story of TFCC, our programs, services, staff, community partnerships, accomplishments, and impact, while ensuring staff, clients, community partners, referral sources, media, and the broader community receive clear, timely, and engaging information. What You'll Do You'll serve as TFCC's primary communications resource and work closely with the Chief Operating Officer, leadership, program teams, and operational staff to: Develop and implement communications strategies that support Agency priorities, programs, services, community engagement, and staff engagement. Lead day-to-day communications across social media, website, email, newsletters, print materials, presentations, and other digital channels. Write, edit, proofread, and coordinate high-quality content for a variety of audiences. Manage the Agency's communications and content calendars. Develop engaging social media content, monitor engagement, and coordinate appropriate responses. Manage website content and coordinate updates with internal staff and external partners. Support internal communications, staff engagement, recognition, wellness initiatives, events, and organizational updates. Develop press releases, media statements, talking points, fact sheets, and other external communications. Build professional relationships with media outlets, community organizations, referral partners, and other stakeholders. Help increase community awareness of TFCC's programs, services, resources, accomplishments, and community impact. Ensure communications are accurate, accessible, inclusive, culturally responsive, professional, and appropriate for the intended audience. Coordinate with TFCC's outsourced branding resource when specialized branding or design support is needed. What We're Looking For We're looking for a communications professional who can take ownership, work independently, collaborate across departments, and turn complex information into clear and engaging communications.
Ideal candidates will have:
Bachelor's degree in Communications, Marketing, Public Relations, or a related field. 3-5 years of progressive experience in communications, marketing, public relations, or a related field. Experience developing and coordinating internal and external communications across multiple channels. Experience with social media, website content management, digital communications, media relations, and communications analytics. Excellent writing, editing, proofreading, and verbal communication skills. Strong attention to detail and commitment to accuracy and quality. Ability to communicate effectively with diverse audiences with professionalism and respect. Strong judgment and discretion when working with sensitive or confidential information. Ability to work independently while contributing effectively to a collaborative team. Creativity, initiative, reliability, and a strong work ethic. Commitment to cultural competence, equity, inclusion, and ongoing professional development. Experience in a nonprofit, healthcare, behavioral health, or community-based organization is a plus.
Travel:
Occasional travel for community outreach, meetings, training, and Agency events may be required. Additional flexibility may occasionally be needed to support special projects, deadlines, community events, and Agency activities. Candidates must successfully complete required background and Medicaid Exclusion screenings. Why Join Us? At The Family Counseling Center, we don't just care for our clients , we care for our team. We believe that supporting our staff is essential to providing exceptional care, which is why we foster a culture rooted in compassion, collaboration, and continued growth. As a trusted nonprofit 501(c)(3) organization, we are proud to offer a wide spectrum of high-quality mental health and social services, with a strong emphasis on meeting the unique needs of children, families, and individuals across our community. Since our founding in response to the growing need for counseling in Fulton County, we have remained committed to creating a safe, supportive, and inclusive environment where both clients and staff can thrive. Our team is made up of dedicated professionals driven by a shared mission, to empower people on their path toward emotional well-being and a brighter future. We support this mission with competitive compensation, generous benefits, and meaningful opportunities for personal and professional development.
What We Offer:
Employer-paid Health Insurance ( HDHP coverage ) Fully Paid Individual Dental and Vision Plans Agency-paid Life Insurance ( equal to your annual salary ) Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) with employer contributions Employee Assistance Program (EAP) for mental health and wellness Generous Paid Time Off , including a full holiday week between Christmas and New Year's 401(k) Retirement Plan with employer match program Ongoing Training, Education, and Staff Engagement Activities Join a team that values your well-being as much as the well-being of the individuals we serve. At The Family Counseling Center, your work will truly make a difference, every day Discover more about our culture and values by visiting https://www.thefamilycounselingcenter.org/why-join-us/
Job Type:
Full-time Pay:
$80,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Application Question(s): How did you find us? (Facebook, LinkedIn, Indeed) or were you referred by one of our amazing staff? If so who?
Education:
Bachelor's (Required)
Experience:
Marketing:
3 years (Preferred) Ability to
Commute:
Gloversville, NY 12078 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Mental Health