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Better Business Bureau

Marketing Communications & Outreach Specialist

Career Insights for Communications / Public Relations Specialist

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What they do

A Communications or Public Relations Specialist coordinates internal and external communications for a company or organization. Provides information to employees on company activities, such as the launch of a new product or a community service initiative. Writes and edits public communications; develops media contacts and prepares material for press and media distribution; monitors media coverage. May assist with events planning.

$73,588 / year median in Arizona

+4% projected growth

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Job Description

Position Overview The Marketing & Communications Specialist provides day-to-day marketing and communications support while serving as the local marketing presence for BBB's Lake Havasu Campus. Working directly with the Senior Director of Marketing & Media Relations, this role helps bring the BBB brand to life through community engagement, marketing communications, content creation, and project coordination. Based in BBB's office within Nomadic Coworking in downtown Lake Havasu City, this role enjoys a collaborative, modern work environment surrounded by entrepreneurs, small business owners, and community leaders. It's an energetic setting where no two days are the same, offering opportunities to build relationships, attend local events, and contribute to meaningful work that supports businesses and strengthens the community. The ideal candidate is highly organized, an excellent writer, comfortable learning new technology, and excited to use AI and emerging tools to improve workflows, streamline processes, and creatively repurpose content across multiple marketing channels. Why You'll Love This Role Work from BBB's office inside Nomadic Coworking, one of downtown Lake Havasu's premier collaborative workspaces. Be part of a positive, supportive team that values creativity, curiosity, and continuous learning. Build relationships with local entrepreneurs, business leaders, nonprofits, and community organizations. Enjoy a variety of work, from writing and content creation to events, marketing projects, and podcast support, where every day is exciting. Gain hands-on experience with marketing technology, AI tools, media relations, project coordination, and community engagement. Help tell the stories of businesses making a positive impact while contributing to BBB's mission of advancing trust in the marketplace.
Key Responsibilities Campus & Community Presence:
Serve as the face of the Lake Havasu campus, welcome visitors, support local events, and capture local content (photos/videos).
Content Creation:
Draft emails, newsletters, blogs, website updates, and press releases. Repurpose existing content across multiple channels.
Project Support:
Manage marketing calendars, track project timelines, and identify opportunities to use AI tools for workflow efficiency.
Podcast Logistics:
Coordinate guest outreach, scheduling, and asset production to promote podcast episodes. Qualifications 2-4 years of experience in marketing, communications, or a related field. Strong writing and editing skills across email, web, and media formats. Experience with email marketing platforms and CMS tools. Familiarity with media distribution tools and social media best practices. Highly organized with strong attention to detail.
Job Type:
Full-time Pay:
$50,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Tuition reimbursement Vision insurance
Work Location:
In person