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Payer Communication Associate
Career Insights for Communications / Public Relations Specialist
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Scorecard
Based on Kentucky data
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What they do
A Communications or Public Relations Specialist coordinates internal and external communications for a company or organization. Provides information to employees on company activities, such as the launch of a new product or a community service initiative. Writes and edits public communications; develops media contacts and prepares material for press and media distribution; monitors media coverage. May assist with events planning.
$71,518 / year median in Kentucky
+3% projected growth
Job Description
Job Description :
Job Summary Responsible for providing clerical and administrative support to the case management department to prevent and manage denials. Researches and updates payer requirements to ensure compliance. Follows up on pending authorizations and appeals to facilitate timely resolution. Maintains accurate documentation and supports departmental workflow. Ensures effective communication with internal teams and external payers. Essential Functions- Processes incoming mail related to utilization management.
- Communicates denial information to the revenue integrity department.
- Submits appeals for technical denials and supports case managers in appeal cases.
- Researches and confirms payer requirements, educating the case management team and updating shared resources.
- Maintains all payer portals.
- Acts as a liaison for the business office, payers, and onsite nurses regarding claim issues.
- Calculates Medicare Days for patients to support authorization requests.
- Manages payroll and department schedules.
- Performs other duties as assigned.