Telecommunications Specialist Location:

Boston, MA 02118

Job Type:

Direct Hire /

Permanent Salary:

$80,000-$95,000/year

Work Schedule:

Full-Time Work Setting:

On-Site Travel:

Up to 20% Job Summary We are seeking an experienced Telecommunications Specialist with strong RingCentral and telecommunications/information technology experience. The ideal candidate will have a strong technical background in telecommunications systems, network infrastructure, and enterprise communication platforms. Responsibilities Support and maintain telecommunications and information technology network systems. Configure, troubleshoot, and maintain enterprise telephony and communication systems. Work with RingCentral and Avaya telecommunications environments. Support Avaya Communications Manager and related systems. Troubleshoot communication and network-related issues. Maintain telecommunications hardware, media gateways, cabinets, and associated systems. Support call accounting, call recording, messaging, and conferencing platforms. Collaborate with IT and other technical teams to resolve system issues. Provide technical support and ensure reliable telecommunications operations. Travel to other locations as needed, up to 20%. Required Qualifications RingCentral experience is required. Bachelor's degree in Computer Science or a related field with at least 5 years of telecommunications and information technology network systems experience , or an equivalent combination of education and experience. Experience with Avaya Communications Manager v16.3 . Familiarity with System & Session Manager . Experience with Aura Messaging & Conferencing . Familiarity with CMS, VeraSmart Call Accounting, and Virtual Observer call recording platform . Experience with G430 and G450 media gateways . Experience with G650 cabinets/cards . Strong troubleshooting and problem-solving skills. Ability to work independently and collaboratively in an on-site environment. Additional Details On-site position in Boston, MA Up to 20% travel may be required No visa sponsorship available #

TT-2026-149-45

Pay:

$80,000.00 - $90,000.00 per year

Benefits:

401(k) matching Life insurance Paid time off Vision insurance Application Question(s): Bachelor's degree in Computer Science or a related field with at least 5 years of telecommunications and information technology network systems experience, or an equivalent combination of education and experience? Best time to connect?

Education:

Bachelor's (Preferred)

Experience:

Ring Central:

1 year (Preferred) Avaya Communications Manager v16.3.: 1 year (Required)

Work Location:

In person