Front Desk / Patient Communications Specialist Emage Fibroid Centers National Harbor, MD Job Details Full-time From $22 an hour 4 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Interpersonal skills Phone communication Medical scheduling Administrative experience Attention to detail Time management Full Job Description Front Desk /

Patient Communications Specialist Location:

251 National Harbor Blvd, Suite 104, Oxon Hill, MD 20745 Emage Fibroid Centers is a nationally recognized leader in non-surgical treatment of uterine fibroids and other women's health conditions. We are currently seeking a Front Desk / Patient Communications Specialist to serve as the welcoming face and voice of our practice. This is a key administrative role responsible for scheduling, patient communication, check-in/out, and ensuring each patient receives a warm, helpful, and professional experience, whether in person, over the phone, or via text. The ideal candidate brings positivity, precision, and professionalism to every interaction and takes pride in supporting patients through an important step in their healthcare journey. This is a full-time, on-site position based at our National Harbor, MD office.

What You'll Do:

Greet patients with warmth and professionalism during check-in and check-out Schedule appointments in accordance with practice protocols Respond to incoming phone calls and messages with clarity, compassion, and timeliness Make high volumes of outbound calls and follow-up outreach Verify and update patient demographic and insurance information Coordinate with imaging centers and external providers as needed Collect and post co-pays, co-insurance, and patient balances Document patient interactions and communication accurately in our systems Assist with medical records and other front office duties as needed

What We're Looking For:

2+ years of front desk or administrative experience in a medical office Experience in a specialty or procedural practice strongly preferred Excellent verbal and written communication skills A warm, professional, and upbeat tone on the phone and in person Strong attention to detail, time management, and follow-through Experience using electronic medical records (EMR) and practice management software (AdvancedMD, a plus) Spanish fluency is a plus

What We Offer:

Competitive salary No nights, weekends, or holiday shifts Accrued Paid Time Off (PTO) Paid holidays, including the Friday after Thanksgiving and a floating holiday each year Employer-contributed health, dental, and vision plans Employer-matching 401(k) retirement plan A supportive, mission-driven team environment To learn more about our practice, please visit: https://emagefibroidcenters.com/locations/national-harbor/

Type:

Full-time Schedule:

8-hour shift Monday to Friday No weekends

Benefits:

401(k) with matching

Health, Dental, and Vision Insurance Paid Time Off Paid Holidays Work Location:

On-site -

National Harbor, MD Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

National Harbor, MD 20745 (Preferred) Ability to

Relocate:

National Harbor, MD 20745: Relocate before starting work (Preferred) Willingness to travel: 25% (Preferred)

Work Location:

In person