A Communications or Public Relations Specialist coordinates internal and external communications for a company or organization. Provides information to employees on company activities, such as the launch of a new product or a community service initiative. Writes and edits public communications; develops media contacts and prepares material for press and media distribution; monitors media coverage. May assist with events planning.
Washtenaw County Road Commission (WCRC) is seeking qualified applicants for the position of Communicates Associate. An employee in this position coordinates the day-to-day internal and external communications on WCRC channels.
WHAT WE OFFER
When working for WCRC you're taking on more than a job. A career in the public sector gives you a chance to truly serve the community in a meaningful way. WCRC offers stability, work-life balance, a quality work environment, as well as a comprehensive benefits package. Benefits Medical insurance that starts on your first day 40 hours of annual leave immediately upon hire Dental and vision insurance Defined benefit pension 13 paid holidays Medical and dependent flexible spending accounts Tuition reimbursement Short-term and longer-term disability insurance Health care savings program Employer paid life insurance Schedule Winter schedule: Monday through Friday, 7 a.m. to 3:30 p.m.
Summer schedule:
Monday through Thursday, 6 a.m. to 4:30 p.m. with potential for overtime. Click here to learn more about what the WCRC can offer you.
ESSENTIAL DUTIES AND FUNCTIONS
The job duties listed are typical examples of the work performed by an employee in this position. These examples do not include all the duties which the employee may be expected to perform. Manages day-to-day road work communications including drafting and emailing road advisories, compiling weekly road work schedule, updating web pages. Coordinates with the engineering and operations departments on construction project communications including planning public meetings, drafting and mailing letters/postcards to impacted residents, updating project web pages, hosting/attending virtual/in-person public meetings, etc. Provides assistance with video editing for these events. Collaborates with WCRC departments to develop and update postings on various social media platforms including Facebook, LinkedIn and Twitter. Provides front-line customer service support for the organization including answering calls from the road commission's main line, greeting visitors to WCRC's lobby, monitoring WCRC's general email inbox, sorting incoming mail, operating two-way radio to communicate with field staff, etc. Monitors WCRC's service request system daily, including entering service requests, following up with citizens as needed, assisting/training co-workers, etc. Assists the communications manager to implement a strategic communication plan to advance WCRC brand identity and broaden awareness of its programs, priorities and accomplishments. Coordinates WCRC's participation in various community events including paint-a-plow, big truck events and parades.
REQUIREMENTS
Possession of at least an associate degree in English, journalism, communications, public relations, political science, related field or its equivalent. Two years of administrative support and/or communications.
