A Communications or Public Relations Specialist coordinates internal and external communications for a company or organization. Provides information to employees on company activities, such as the launch of a new product or a community service initiative. Writes and edits public communications; develops media contacts and prepares material for press and media distribution; monitors media coverage. May assist with events planning.
Sr Digitial Communications Specialist PPL Services Corporation - 3.5 Allentown, PA Job Details Part-time | Full-time 14 hours ago Qualifications Cross-platform strategy Marketing public relations Audience analysis Public Relations Increasing user engagement 7 years Marketing campaign leadership Bachelor's degree in communications Crisis management Media performance reporting Branding consistency Regulatory compliance Bachelor's degree in business Performance Reporting Bachelor's degree in public relations Digital brand management SEM campaigns Bachelor's degree in marketing Bachelor's degree in journalism Online blogs Continuous improvement Journalism Design usability Fine Arts Bachelor's degree in fine arts Communications Improving email campaign engagement Marketing analytics Data-driven content Strategic communications
Full Job Description Company Summary Statement :
As one of the largest investor-owned utility companies in the United States, PPL Corporation (
NYSE:
PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview:
Responsible for working as a senior-level professional to plan, execute, and optimize digital communication strategies across corporate channels, including web, email, and social platforms. This role defines corporate center content strategy, oversees campaign delivery, and ensures alignment with brand standards and user experience objectives. The Sr. Digital Communications Specialist collaborates with content teams to deliver consistent and engaging digital experiences, guides communication professionals, drives channel performance, and improves digital communication practices through analytics and continuous optimization.
Responsibilities:
Lead efforts to drive integrated digital communication across multiple channels, including email campaigns, social media, websites, blogs, digital advertising, and paid search. Regularly review, audit, and optimize digital content and communication assets to improve relevance, usability, discoverability, and audience engagement. Drive digital communication initiatives that align with organizational priorities, audience engagement goals, and enterprise communication objectives. Oversee end-to-end digital content delivery by ensuring accurate, timely, and optimized publishing and distribution across digital platforms and communication systems. Serve as a strategic digital communications advisor to internal stakeholders and business leaders by developing targeted communication approaches aligned with organizational goals and audience needs. Partner cross-functionally with marketing, communications, creative, editorial, web development, and operational teams to support integrated communication initiatives and digital engagement strategies. Develop and present campaign performance reports, actionable insights, and strategic recommendations to leadership and stakeholders. Leverage analytics and customer engagement insights to continuously improve digital communication strategies, channel performance, and audience targeting approaches. Ensure adherence to governance frameworks by validating compliance with policies, regulatory requirements, and organizational communication standards. Guide teams in ensuring content quality, messaging consistency, and compliance of digital communication outputs with legal, regulatory, accessibility, privacy, and organizational requirements. May be required to participate in on-call rotations and provide support outside normal business hours for crisis response and/or operational events.
Qualifications:
Education:
Bachelor's degree in Communications, Marketing, Public/Media Relations, Journalism, Business, Fine Arts, or another related discipline is required.
Years of Experience:
7+ years of relevant experience in areas such as customer communications, internal communications, marketing, brand management, advertising, media/public relations, or a related field is required. Industry experience is preferred.
