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Main Line Health

Public Safety Telecom Spec.

Career Insights for Communications / Public Relations Specialist

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What they do

A Communications or Public Relations Specialist coordinates internal and external communications for a company or organization. Provides information to employees on company activities, such as the launch of a new product or a community service initiative. Writes and edits public communications; develops media contacts and prepares material for press and media distribution; monitors media coverage. May assist with events planning.

$75,564 / year median in Pennsylvania

+2% projected growth

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Job Description

Public Safety Telecom Spec. Main Line Health $18.70

•$28.98 you are eligible for up to 120 hours of paid time off per year. we also offer a number of employee discounts to various activities, services, and vendors... and employee parking is always free! United States, Pennsylvania, Wynnewood Sep 19, 2026 Could you be our next Public Safety Telecom Spec. in Radnor, PA?

Position:
Public Safety Telecom Specialist Shift:

40hrs (7:00am

•3:00pm) Monday

•Friday, working every other weekend and rotating holidays.

Experience:

Minimum of five years of customer service and/or call center experience preferred Why work as a Public Safety Telecom Spec. with Main Line Health? Make an Impact! The Telecommunicator-Specialist is the first point of contact for external inbound calls and internal requests for safety and security resources. The Specialist receives and processes all requests and transactions in a professional, expedient, efficient, customer-focused, and confidential manner using the provided policy, procedures, systems, and technology. The Specialist answers a high volume of emergent and non-emergency telephone calls, dispatches public safety resources to reported incidents, provides relevant information to callers, and routes calls to the appropriate parties. The Specialist utilizes established technology and systems to monitor alarm systems, facility access, closed circuit television (CCTV) monitoring and the health of mission critical equipment (i.e., generators etc. ); manage incident communication and documentation using records management system (RMS); and initiate emergency activations for affected facilities and personnel. Develop and Grow Your Career! Invest in furthering your education by seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based on your Full-Time status. Get Involved! Patients, Patients' Families, Physicians & their staff, Public safety officers and supervisors, Department managers, Visitors, Employees, Vendors, Community Members, Law enforcement, EMS, and fire agencies The Specialist develops constructive and cooperative working relationships within the department / organization and maintains those relationships while producing quality and quantitative results in an environment focused on diversity, respect, and inclusion. Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.

Position-Specific Benefits include:

You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Education:

High School diploma or equivalent required

Licensures/Certifications:

None required Acquire and maintain the APCO Public Safety Telecommunicator 1 (PST-1) certification

Employee Status:
Regular Schedule:
Full-time Shift:
Day Job Pay Range:

$18.70

•$28.98

Job Grade:

205

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Dental Insurance
  • Discounts/Reimbursements