Philanthropy & Communications Coordinator Changent Denver, CO Job Details Full-time $54,000 - $64,000 a year 1 hour ago Qualifications Customer communication Executive administrative support

Full Job Description Denver, CO Type:

Full-time Min.

Experience:

Some Experience Salary:

$54,000 - $64,000

Business Title:

Philanthropy & Communications Coordinator Reports To:

Manager, Major Gifts Department:

Philanthropy Supervisory Role:

No Location:

Remote Employment Status:

Full-Time FLSA Status:

Non-Exempt

POSITION OVERVIEW

The Philanthropy & Communications Coordinator provides administrative and coordination support to the Philanthropy and Marketing & Communications teams through accurate and timely donor acknowledgment processing, marketing and communications customer service, departmental and executive support, event and meeting coordination, and database and records maintenance. The Philanthropy & Communications Coordinator supports positive donor and external audience experiences and contributes to fundraising success through responsive service, accurate recordkeeping, and effective coordination across both departments.

ESSENTIAL DUTIES & RESPONSIBILITIES 40

% | Donor Relations & External Communications Manage general Philanthropy and Marketing & Communications inboxes and voicemail and respond to inquiries or route them to appropriate staff for follow-up. Respond to Marketing & Communications customer service inquiries in a timely and professional manner. Generate and send donor acknowledgment letters and tax receipts within required timelines, including during seasonal periods of high volume. Collaborate with Marketing & Communications colleagues to maintain the Changent website and support the creation of custom web pages. 40% | Administrative Coordination & Support Support recurring meetings and, in collaboration with department leadership, plan annual team and department retreats. Provide administrative support to leadership, as requested. Provide event execution support for in-person and virtual events that advance Philanthropy and Marketing & Communications objectives. Provide out-of-office coverage and participate in cross-training across key Philanthropy and Marketing & Communications functions. 20% | Database & Records Maintenance Support the maintenance of accurate and complete donor records. Support data audits by reviewing and correcting records for donors and implementing partner organizations. Maintain organized, accessible, and current shared files for the Philanthropy and Marketing & Communications departments.

KNOWLEDGE, SKILLS, AND EXPERIENCE

Minimum of 1 year of experience with data processing, record maintenance, or related administrative work requiring accuracy and attention to detail. Experience using a CRM to maintain records, generate reports, and retrieve data; Salesforce experience strongly preferred. Minimum of 1 year of experience providing administrative or executive support. Excellent written, verbal, and interpersonal communication skills with a strong customer service mindset. Strong organizational and project coordination skills with the ability to manage multiple competing priorities. Strong attention to detail, accuracy, and follow-through. Proactive problem-solving skills with an interest in process improvement. Proficiency with Microsoft Office or similar workplace productivity tools. Experience with fundraising or philanthropy preferred but not required. Ability to handle donor and organizational information with discretion and professionalism.

SUPERVISORY RESPONSIBILITIES

This position reports to the Manager, Major Gifts and does not have any direct reports.