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NYS Department of Civil Service

Utility Specialist 1 (Telecommunications), Grade 19 (NY HELPS)

Career Insights for Communications / Public Relations Specialist

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What they do

A Communications or Public Relations Specialist coordinates internal and external communications for a company or organization. Provides information to employees on company activities, such as the launch of a new product or a community service initiative. Writes and edits public communications; develops media contacts and prepares material for press and media distribution; monitors media coverage. May assist with events planning.

$81,497 / year median in New York

+0% projected growth

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Job Description

Date Posted:
07/31/26
Applications Due:
08/13/26
Vacancy ID:
221032 Position Information NY HELPYes AgencyPublic Service, Department of TitleUtility Specialist 1 (Telecommunications), Grade 19 (NY HELPS) Occupational CategoryOther Professional Careers Salary Grade19 Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF) Salary RangeFrom $70579 to $89645 Annually Employment TypeFull-Time Appointment TypePermanent Jurisdictional ClassCompetitive Class Travel Percentage65% Schedule WorkweekMon-Fri Hours Per Week37.5 Workday From9 AM To5 PM Flextime allowed?

No Mandatory overtime?

No Compressed workweek allowed?

Yes Telecommuting allowed?

Yes Location CountyAlbany Street Address3 Empire State Plaza CityAlbany, NY StateNY Zip Code12223 Job Specifics Duties DescriptionThe Utility Specialist 1 (Telecommunications), Grade 19, will work in the Office of Telecommunications and perform duties that include, but are not limited to:
  • Inspecting of utility poles, as necessary, and facilitating resolution of pole attachment disputes.
  • Coordinating inspections of utility poles related to pole attachments and using the findings to make recommendations in dispute resolutions.
  • Facilitating discussions with pole attaching entities and pole owners related to attachment disputes.
  • Developing policy recommendations on pole attachments based on observations in the field and work with bole pole owners and attaching entities.
  • Conducting field investigations of underground telephone facility damage caused by excavation activity.
  • Performing complex electronic tests on telephone, cable television, fiber optic, and other broadband telecommunications systems in the field at locations throughout the State.
  • Performing physical inspections of telephone plant, cable television, and other telecommunications installations on public rights of way, commercial buildings, customer premises, and in utility access spaces for proper and safe installations to determine compliance with applicable regulations and safety codes. Minimum QualificationsGeneral Public Non-Competitive (NY HELPS)
  • : Candidates must have six years of experience
  • repairing, maintaining, constructing, or testing one or more of the following: cable television, broadcast television, or high powered radio frequency or microwave transmission systems; or telephone local distribution or long line transmission systems, broadband telecommunications, or central office transmission and switching systems.
Substitution:
An associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; and J.D. may substitute for six years of specialized experience. 55-b/c: Candidates who are currently eligible, who meet the qualifications listed in the "Non-Competitive (NY HELPS)" section above are encouraged to apply. If interested in this position and applying using your 55-b/c status, please provide a copy of your current 55-b/c eligibility letter. Additional CommentsAbout the
Department:
The New York State Department of Public Service (DPS or Department) works to: ensure safe, affordable, and reliable access to electric, gas, steam, water, and telecommunications services at just and reasonable rates for New York State customers, protect the natural environment, reduce greenhouse gas emissions via transmission and siting of renewable energy resources, and augment the resiliency of utility infrastructure. Learn more about DPS and how you can make a difference by checking out our video and more at: ://dps.ny/employment-opportunities.
Additional Comments:
  • This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the
NY HELPS
Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under
NY HELPS
will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an
NY HELPS
title, employees may take part in any promotion examination for which they are qualified. This position requires up to 65% travel and as such, it may require that you have a valid license to operate a motor vehicle in New York State or otherwise demonstrate an ability to perform the required field work if public transportation is not available. You will be advised of this further at the employment interview.
Equal Opportunity Employer:
The Department of Public Service is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by contacting the Designee for Reasonable Accommodations (DRA) and Americans with Disabilities Act Coordinator which can be found under the Accessibility Link on the Department's webpage at dps.ny. Some positions may require additional credentials or a background check to verify your identity. How to Apply NameHuman Resources Management - LV Telephone Fax(518) 473 - 9990 Email Addressrecruiting@dps.ny Address Street3 Empire State Plaza CityAlbany StateNY Zip Code12223 Notes on ApplyingPlease send a resume, cover letter, and proof of meeting the minimum qualifications to recruiting@dps.ny or fax to Human Resources Management at (518)473-9990. Please reference "Utility Specialist 1 (Telecommunications), NYHELPS posting 02326" when applying.