E-learning Content Creator - Beauty, Content Production

Career ResourcesCandidate Experience Sign Up Join Our Talent Network E-learning Content Creator - Beauty, Content Production New York, NY FreelanceHybrid$40 - $40.99 /hr Posted April 21, 2026 Our Beauty client is seeking a E-Learning Content Creator to join their team for the next 8 months, 40 hours/week. This role is hybrid onsite 3 days a week in New York, NY. Role Summary This role is responsible for leading global e-learning projects and developing high-impact educational content that strengthens customer experience across digital and in-store environments. The position partners closely with internal teams and external vendors to deliver consistent, engaging service and product education while supporting global market adoption and performance through data-driven insights. Top Must Have Skills Project management experience within e-learning, digital commerce, or education environments Strong background in customer experience, both in-store and online Proven experience creating learning and educational content for digital and physical channels Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple priorities and stakeholders Ability to collaborate cross-functionally and with external vendors

Additional Qualifications:

5 or more years of experience in retail, in-store, or online customer experience 3 or more years of experience in learning or educational content creation Experience with e-learning platforms and authoring tools preferred Retail or customer-facing background preferred Writing experience preferred Experience planning in-person meetings or events is a plus

Responsibilities:

E-Learning Project and Content Management Manage global e-learning projects from concept through delivery, ensuring timelines, quality, and alignment with business goals Partner with multiple vendors to deliver a seamless and engaging learning experience Oversee and maintain brand e-learning content across platforms to ensure consistency, relevance, and global adoption Educational Content Creation Develop, write, and produce educational content including product education, service experience education, and digital training Create and support video-based learning content that shares product knowledge and demonstrates product usage Stay current on customer experience and service trends influencing customer behavior across social channels and in-store environments Customer Experience Expertise Apply deep understanding of what drives customer behavior and what creates positive, memorable interactions both online and in-store Support the development of services and experiences that increase customer satisfaction and retention Contribute to learning design strategies that effectively upskill and engage global communities Global Market Collaboration Partner with regional markets to support global service education rollouts and gather ongoing feedback Facilitate collaboration with internal teams including marketing, social, communications, digital, and technology partners Reporting Track, maintain, and report on service and learning KPI performance across regions and countries Use insights to continuously improve learning solutions and customer experience outcomes In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. For Everforth Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for

STEM/OPT

programs. Additionally, you must be physically located in and perform the work for our client in the United States. Meggan Sharma is recruiting for this position Email me your resume to apply for this job Refer a Friend This job was posted on April 21, 2026 and last updated on May 14, 2026. EEO Employer Everforth Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.

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Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle. About Everforth Creative Circle Everforth Creative Circle matches creative and marketing professionals with hiring managers looking for talent. The above listing is for a position with one of our clients. If you're a good fit for this role or another we're currently working on, a recruiter will reach out to you directly. We only contact the applicants who are the best fit for the position, so if you do not hear back, please take a look at the other roles we have available. Thank you for your interest!

Job ID:

MS14-1984687

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Privacy PolicyAccessibilityTerms of Use Copyright © 2026 Everforth, Inc. All rights reserved. Everforth Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.

Anthem / Blue

Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.