Position Overview:

We are seeking a highly motivated, hands-on Project & Business Operations Generalist to work directly with the CEO and help drive a wide range of business initiatives and projects from concept through execution. This position requires Japanese & English Bilingals. This is a cross-functional role that is not limited to one department or area of responsibility. The successful candidate will work across multiple businesses and brands operated by us, supporting areas such as E-Commerce, retail operations, import and logistics, product development, sales and marketing, and new project initiatives . This is not a strategy-only or desk-based position. We are looking for someone who can understand the CEO's ideas and business objectives, translate them into clear action plans, organize priorities and timelines, and then personally help execute the work necessary to move each project forward. The ideal candidate is proactive, adaptable, organized, and comfortable working in a fast-moving entrepreneurial environment where responsibilities may evolve based on business priorities. Key Responsibilities Work directly with the CEO to translate business ideas, priorities, and initiatives into actionable plans Coordinate and execute multiple projects simultaneously from planning through completion Develop project timelines, organize tasks and priorities, track progress, and follow up on deliverables Support the launch and implementation of new project initiatives, products, and projects Handle day-to-day operational tasks related to the company's imported goods business Support product planning, sourcing, purchasing, importation, logistics, and sales activities Provide cross-functional operational support across our businesses and brands Support the operation and growth of the company's E-Commerce business Assist with Shopify and other E-Commerce platform-related operations Develop and execute initiatives that connect physical retail locations with the company's E-Commerce platform Help convert in-store customers into repeat online and E-Commerce customers Provide hands-on support at retail locations, including customer service, sales, promotions, events, and other operational needs when necessary Coordinate with vendors, suppliers, logistics providers, business partners, and store staff Support marketing, social media, promotional, and customer acquisition initiatives Identify operational issues and recommend practical solutions Provide regular project updates, progress reports, and recommendations to the

CEO Required Qualifications:

Professional working proficiency in both English and Japanese Legally authorized to work in the United States (OPT acceptable) Strong organizational and time-management skills Ability to manage multiple projects and priorities simultaneously Ability to work independently and take initiative without requiring detailed step-by-step direction Strong follow-through and ability to complete projects within established timelines Strong communication and interpersonal skills Comfortable working both in an office environment and at retail/store locations as needed Proficiency with standard business and computer applications Willingness to take on a broad range of responsibilities based on changing business needs

Ideal Candidate Profile:

We are looking for someone who: Is proactive, resourceful, and action-oriented Can turn ideas and high-level direction into concrete action plans Enjoys building projects and processes from the ground up Takes ownership of projects and follows them through to completion Does not limit themselves strictly to a predefined job description Identifies problems and proactively proposes solutions Works with a strong sense of urgency while maintaining organization and attention to detail Is equally comfortable planning a project and personally executing the necessary tasks Enjoys working across multiple businesses, brands, and functions Can shift comfortably between larger projects and detailed day-to-day operational tasks Thrives in an entrepreneurial and fast-changing environment

Preferred Experience & Skills:

Experience in all of the following areas is not required . We value candidates who demonstrate strong generalist capabilities and experience across several functional areas.

Preferred experience includes:

Project Management / Project Coordination Business Operations Retail / Store Operations E-Commerce Shopify or similar E-Commerce platforms Import / Logistics / Supply Chain Marketing / Social Media / Digital Marketing Product Planning / Product Development Sales / Business Development Vendor Management New project, product, or retail location launches

What We Value Most:

This position is designed for an execution-oriented generalist , rather than a specialist focused exclusively on one functional area. The successful candidate will work closely with the CEO, move between different business functions, and take ownership of getting projects completed. This is a hands-on role . Depending on the project, you may be managing a timeline in the morning, communicating with a vendor or logistics partner, updating an E-Commerce operation, supporting a marketing initiative, visiting a retail location, or assisting with customer-facing sales activities. We are therefore looking for someone who is comfortable both thinking and doing . When evaluating candidates, we place particular emphasis on: Initiative Execution Adaptability Problem-Solving Organization Ownership Project Management Experience in a specific industry is valuable, but the ability to learn quickly, take ownership, and turn ideas into results is more important.

Employment Details:

Position:

Project & Business Operations Generalist

•

CEO Office Reports To:

CEO Work Environment:

Office, retail locations, and other business locations as required

Language:

English & Japanese

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Required Work Authorization:

Must be legally authorized to work in the

United States Pay:

$40,000.00

•$70,000.00 per year

Benefits:

Employee discount Health insurance Retirement plan

Work Location:

In person