An E-Commerce Assistant assists with the analyzes businesses as potential online clients. May also assist with day-to-day website management, email marketing, customer acquisition and partnerships
About XL Industries, Inc. : XL Industries has been a trusted provider of high-quality products since 1926. We pride ourselves on reliability, strong customer relationships, and a commitment to excellence. As we continue to grow, we're looking for an organized and proactive Operations and Shop Assistant to support daily operations and help keep our team running smoothly.
Position Overview:
Are you an ambitious business student or recent graduate looking to gain hands-on, real-world experience in running a small business? We are looking for a highly versatile, proactive, and outgoing Operations & Shop Assistant to work directly alongside the owner across both our office and shop floor. This is not a typical rigid desk job-- it's a dynamic, all-hands-on-deck position where no two days are exactly the same. You will gain direct experience in small business management, ranging from administrative work and e-commerce listing to material procurement for our custom floral display product line.
Bonus:
No prior accounting software experience required! We are happy to teach you QuickBooks and practical, real-world bookkeeping and operational skills on the job. Job Summary We are seeking an enthusiastic and detail-oriented Operations & Shop Assistant (Entry-Level / Student) to join our dynamic team. This role offers a fantastic opportunity for students or individuals starting their career in office management, retail, or small business support. You will play a vital part in ensuring smooth daily operations, providing excellent customer service, and supporting administrative functions within a vibrant small business environment. This paid position is perfect for motivated individuals eager to gain hands-on experience, develop essential skills, and contribute to the success of a growing enterprise. Responsibilities Handle shipping, run local errands, answer phones, keep the work area clean and organized, and jump into various day-to-day operations as needed. Assist with office management tasks such as filing, data entry, phone answering, and maintaining organized records. Assist with invoicing, updating price lists, drafting quotes, and learning day-to-day bookkeeping tasks in QuickBooks. Keep our product website running smoothly by updating photographs, troubleshooting issues, and communicating with the developer. Track inventory levels, contact suppliers to request quotes on raw materials, and place orders to support our manufacturing line of floral display products. Provide exceptional customer service support by addressing client questions, scheduling appointments, and assisting with shop operations as needed.
What We Are Looking For Education:
Current College Business Student or Recent Graduate preferred. A "can-do," flexible attitude. You're open-minded, comfortable working in a shop environment, and eager to learn all aspects of running a business. Outgoing, reliable, detail-oriented, and self-motivated.
Requirements:
Basic tech-savviness (for online listings/photos), solid communication skills, and a valid driver's license for local errands. Previous office experience or administrative background is preferred but not required; enthusiasm to learn is essential. Strong interpersonal skills for client communication, customer support, and teamwork in a fast-paced environment. Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently.
What We Offer Flexible Scheduling:
We are happy to work around your college class schedule or existing commitments.
Real-World Experience:
Learn practical administrative, e-commerce, supply chain, and bookkeeping skills (including QuickBooks) that you can't get from a textbook.
Mentorship:
Work directly with the owner and gain insight into both manufacturing and day-to-day business management. Join us to develop your office management skills while supporting small business operations! This role offers valuable exposure to bookkeeping, customer service, administrative processes, and shop support—all within a lively work environment that values initiative and growth. Please send your resumes to sabrina@xlindustries.com with a brief explanation on why you're interested in the position. We look forward to hearing from you!
