Office & E-commerce Assistant - Part-TimeJob Overview We are looking for a reliable, organized, and detail-oriented Office & E-commerce Assistant to support our daily business operations. This is a part-time, flexible position ideal for someone who is proactive, responsible, and comfortable working in a small business environment. The role involves a mix of office administration, customer service, inventory management, basic bookkeeping support, and e-commerce operations. This is a good opportunity for someone who wants hands-on experience in both business operations and e-commerce. Responsibilities Process daily e-commerce orders and print shipping labels Assist with TikTok Shop and Amazon account operations Handle customer inquiries, after-sales issues, returns, and refunds Communicate with customers in English and help maintain strong customer satisfaction Maintain inventory records and assist with regular inventory counts Track inventory discrepancies, low-stock items, and returned products Organize invoices, receipts, operational documents, and other business records Assist with basic expense tracking and communication with accountants Support employee onboarding, offboarding, and basic HR documentation Handle general office administration and day-to-day operational tasks Communicate with vendors, service providers, warehouse staff, and internal team members Help identify and follow up on operational issues to ensure smooth daily operations Qualifications Fluent in English and Chinese , with strong speaking, reading, and writing skills Strong attention to detail and good organizational skills Responsible, dependable, and able to follow tasks through to completion Comfortable using computers, Excel, Google Sheets, email, and common office software Prior experience in office administration, customer service, e-commerce, or a similar role is preferred Experience with TikTok Shop, Amazon, Shopify, or other e-commerce platforms is a strong plus Basic bookkeeping or accounting experience is a plus Familiarity with U.S. office and business workflows is preferred Must be legally authorized to work in the United States Pay & Schedule $20-$30 per hour , depending on experience

Part-time:

approximately 20-30 hours per week Flexible schedule On-site position in Walnut, CA About Us We are a growing e-commerce business based in Walnut, California. We are looking for someone who is willing to learn, take ownership of daily tasks, and grow with the company. This role is especially suitable for someone interested in gaining practical experience across e-commerce operations, customer service, inventory management, and general business administration. If you are organized, responsible, and interested in growing your experience in e-commerce and business operations, we would like to hear from you.

Pay:

$20.00 - $30.00 per hour

Benefits:

Flexible schedule Health insurance Paid time off Professional development assistance

Work Location:

In person