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Delaware North at Little Caesars Arena

Ecommerce Supervisor

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What they do

An E-Commerce Manager is responsible for overseeing an organization's online sales. Responsible for the image of the company and generating sales through the internet. They oversee a team of web and software developers who contribute to the look and systems of the website.

$77,287 / year median in Michigan

-1% projected decline

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Job Description

The opportunity Delaware North Sportservice is hiring a part-time Ecommerce Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As an Ecommerce Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $18.00 - $23.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Respond to customer inquiries daily with timely, solution focused communication Work closely with fulfillment team to prevent and resolve order issues Manage order edits, update order requests, etc. Provide proactive tracking updates to improve guest Maintain consistent brand voice across customer interactions Basic data entry and performance reporting Supports Ecommerce Manager with photo/content production during peak campaigns Assist Ecommerce Manager with marketing campaigns, product launches, etc. Assist with monitoring site for product opportunities More about you Previous cash handling experience and basic math skills required Previous experience working with a point-of-sale system is required High school diploma or GED required Minimum of 1 year of supervisory experience in a customer service or retail environment preferred BigCommerce and/or Shopify platform experience preferred Physical requirements Ability to lift up to 35 pounds Constant standing, lifting, climbing stairs, and repetitive motions Bending, reaching, and climbing on ladders Shift details
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