An E-Commerce Manager is responsible for overseeing an organization's online sales. Responsible for the image of the company and generating sales through the internet. They oversee a team of web and software developers who contribute to the look and systems of the website.
Senior Account Manager - Amazon eCommerce Elite Commerce Group Quakertown, PA (Hybrid) Full-Time | In Office 3 Days per Week | Remote 2 Days per
Week Salary:
$75,000-$85,000 per year Join One of the Fastest Growing Amazon Marketing Agencies Elite Commerce Group is a full-service Amazon marketing agency dedicated to helping brands accelerate their growth on the world's largest online marketplace. We partner with consumer brands across a variety of industries, providing expert strategy and execution in Amazon advertising, account management, creative services, listing optimization, and marketplace growth. We're looking for an experienced Senior Account Manager - Amazon eCommerce who is passionate about client success, understands the Amazon ecosystem inside and out, and enjoys building long-term relationships with brands. If you're a strategic thinker who thrives in a fast-paced agency environment and enjoys helping clients achieve measurable growth, we'd love to meet you. What You'll Do As a Senior Account Manager, you'll serve as the primary point of contact for a portfolio of Amazon brands. You'll work closely with internal teams to ensure every client receives exceptional service while identifying opportunities to grow their business. Responsibilities Manage a portfolio of Amazon client accounts from onboarding through long-term account growth. Build trusted relationships with clients by understanding their business goals and serving as their strategic advisor. Lead recurring client meetings to review performance, discuss initiatives, and present recommendations. Develop and execute account strategies that drive revenue growth and improve marketplace performance. Partner with internal teams including Advertising, Catalog Management, Creative, Operations, and Analytics to execute client strategies. Monitor account performance, identify trends, and proactively recommend improvements. Coordinate multiple client projects while ensuring deadlines and deliverables are consistently met. Communicate clearly and professionally with clients regarding strategy, timelines, and performance. Resolve client concerns quickly while maintaining an exceptional customer experience. Identify opportunities to expand services and strengthen long-term client partnerships. Required Qualifications Minimum of 2 years of hands-on experience managing both Amazon Seller Central and Amazon Vendor Central accounts. 3+ years of Account Management, Customer Success, Client Services, or Client Relationship Management experience. Excellent written and verbal communication skills. Strong organizational skills with the ability to manage multiple client accounts simultaneously. Proven ability to prioritize tasks in a fast-paced environment. Experience analyzing performance metrics and presenting insights to clients. Strong problem-solving skills and attention to detail. Proficiency with Microsoft Office and Google Workspace. Ability to work onsite in Quakertown, PA three days per week. Preferred Qualifications Previous experience working for a digital marketing agency is a major plus. Experience managing multiple Amazon brands simultaneously. Knowledge of Amazon PPC advertising and campaign strategy. Experience with Amazon listing optimization, catalog management, Brand Registry, and A+ Content. Familiarity with project management platforms such as ClickUp, Monday.com, Asana, or similar software. Bachelor's degree in Marketing, Business, Communications, or a related field. The Ideal Candidate We're looking for someone who: Loves building lasting client relationships. Thinks strategically while paying close attention to detail. Takes ownership and follows through on commitments. Is proactive, organized, and solutions-oriented. Enjoys collaborating with cross-functional teams. Thrives in a growing, entrepreneurial environment where no two days are the same. Ready to Grow With Us? If you have experience managing Amazon Seller Central and Vendor Central accounts, enjoy working directly with clients, and want to help leading brands succeed on Amazon, we'd love to hear from you. Apply today and join the Elite Commerce Group team!
Pay:
$75,000.00 - $85,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have 3+ years of Account Management, Customer Success, Client Services, or Client Relationship Management experience?
