Job Title :

Social Content Specialist Location :

Chicago, IL (Remote) (For Locals - Hybrid, will be asked to work on-site two days per week.)

Duration :

03+ months Contract with strong possibility of extension

Shift Details :

1st shift

Pay Range :

$40/hr. - $43/hr. Fully remote candidates accepted. Candidates local to Chicago would be preferred. The initial assignment is through the end of the year, but it is expected that once budgets for 2017 are approved, this will extend well into 2027. The Contract Content Syndication Specialist will provide dedicated coverage for a defined portfolio of retailer digital shelves. The role will manage and syndicate product content to Amazon, Costco, Kroger, Albertsons, Ahold, and Wakefern using Salsify and Syndigo, helping ensure content is complete, accurate, and published on time. This is an execution-focused role requiring strong attention to detail, comfort working with large data sets, and the ability to manage multiple retailer priorities. The contractor will partner closely with internal teams and subject matter experts. Retailer-requirement mapping will be completed with support from the Salsify and Syndigo SMEs rather than independently owned by this role.

Key Areas of Responsibility:

Updating and Maintaining Retailer Digital Shelves Manage day-to-day content syndication for the assigned retailer portfolio: Amazon, Costco, Kroger, Albertsons, Ahold, and Wakefern. Partner with customer sales teams and internal stakeholders to help ensure product content is published accurately to retailer websites. Serve as a primary day-to-day contact for questions and issues related to the assigned retailer digital shelves. Support large content updates, including brand changes, category updates, assortment changes, and testing. Investigate and help resolve content discrepancies, escalating platform or requirement questions to the appropriate SME. Formatting, Validating, and Distributing Content Execute product content setup, validation, transformation, and syndication activities in Salsify and Syndigo. Work with Salsify and Syndigo SMEs to understand and apply retailer requirements. The SMEs will support the technical mapping of retailer requirements within each platform. Manage new product setup and content update requests for assigned retailers. Validate that required content and data are complete before submission. Syndicate product content and data to retailer digital shelves on time and in full. Content Auditing, Tracking, and Issue Management Perform data quality checks to confirm content has been loaded correctly in syndication systems and appears accurately on retailer sites. Maintain clear tracking of submissions, publication status, open issues, and retailer follow-up. Communicate status, risks, dependencies, and unresolved issues clearly and promptly. Technology and Ways of Working Navigate Salsify, Syndigo, and applicable retailer portals to complete product content setup and maintenance activities. Work effectively within established processes, documentation, and prioritization set by the Content Operations team. Collaborate with platform SMEs when retailer requirements, technical mapping, or platform configuration support is needed. Manage work independently while maintaining consistent communication with the broader team.

Qualifications:

2+ years of professional experience in consumer-packaged goods, retail, digital commerce, product content, or data management preferred. Hands-on experience with Salsify and/or Syndigo strongly preferred; experience working across both platforms is a plus. Experience managing product content, large data sets, or retailer item setup activities. Strong attention to detail and ability to identify data or content discrepancies. Proficiency with Microsoft Excel; working knowledge of Microsoft Word and PowerPoint. Clear written and verbal communication skills. Ability to prioritize multiple requests, meet deadlines, and raise risks or dependencies early. Comfort working both independently and collaboratively in a fast-moving environment. Solution-oriented working style, accountability, and a strong team mindset. What we will be looking for in the first batch we send to the manager: Candidates with hands on Salsify experience. If they don't have Syndigo experience, that is ok. It's easy to learn Candidates local to Chicago will get first preference. Although she is open to remote candidates anywhere, local candidates who can come into the office twice a week with her team would be ideal. MB-BL #IND2

Pay:

$35.00 - $43.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Application Question(s): Are you a US Citizen or GCH? If on Visa please mention the Visa Status Are you ready for background check and drug screen in accordance with the local law and regulations? Please confirm your email address and contact number? Cube Hub payroll is "Bi-Weekly, we pay every-other-Friday. Are you Comfortable with Bi-Weekly payroll policy? What is your Expected Pay Range? What is a good time to contact you? How many years of hands-on experience do you have using Salsify for product content management or content syndication? Which of the following have you performed using Salsify? (Select all that apply) Product content setup Product data updates Content validation Content syndication Digital shelf management Data quality/auditing New product/item setup None of the above Have you managed or syndicated product content to retailer/e-commerce websites? Which retailer platforms or digital shelves have you supported? (Select all that apply) Amazon Costco Kroger Albertsons Ahold Wakefern Other retailer portals None How many years of experience do you have working with large product datasets or product information? How would you rate your Microsoft Excel proficiency? Basic Intermediate Advanced Expert Are you comfortable working in a hybrid schedule, including working onsite approximately 2 days per week if required? Are you comfortable with 3 months contract Ability to

Commute:

Chicago, IL 60617 (Required)

Work Location:

In person