E-Commerce Specialist The Elite Group, Inc. De Pere, WI Job Details Full-time $45,000 a year 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Website maintenance Customer communication Website management Interpersonal skills Spreadsheets Content editing E-commerce Graphic design High school diploma or GED Internal employee customer service Full Job Description The Elite Group, one of northeast Wisconsin's larges promotional distributors, is seeking a responsible and driven E-Commerce Specialist to add on to our customer service team. We are seeking the right individual to assist our internal sales and with clients.

The main responsibilities include:

Candidate will learn our dynamic template-based e-commerce platform Build new sites on the appropriate platform, depending on customer needs. With attention to detail, will set up and test settings for payment and shipment options, product specs, taxes and other site settings as needed. Add new products to customer sites as needed. Add/remove and manage users on websites where needed including resetting passwords, updating account balances, logging changes on reports, and other tasks as needed. Run various template and custom reports Audit existing stores for consistency and cleaning up as needed. Organize and maintain organization of digital assets by store/customer. Handle day-to-day miscellaneous tasks like website updates, inventory management, order status inquiries Maintain e-commerce project calendar based on open and close date for non-permanent/pop-up stores. As needed, run reports for customers as requested prior to ordering deadlines. Upon store closings, downloading and formatting order reports.

Skills required:

Have strong written communication skills, attention to detail including spelling/grammar in website proofing and day-to-day communication with customers. Be able effectively and clearly communicate with internal customer service and sales reps, as well as with customers as needed. Have basic Microsoft Excel skills Good time management skills, including being able to re-prioritize confidently and communicate clearly with reps and customers as issues arise. Ideal candidate also has (but not required): Basic skills in Adobe Illustrator and/or

Photoshop Job Type:

Full-time Pay:

$45,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person