An E-Commerce Specialist assists business clients with the process of moving to online business practices. Analyzes businesses, design electronic commerce marketing plans; provides expertise with search engine optimization, social media marketing, branding and product promotion.
Description At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.
General Summary:
Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures.
Principal Duties & Responsibilities:
Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets. Photographs merchandise to capture necessary details of each item, with an average of 5 quality photographs per item. Researches relevant data on the internet. Incorporates appropriate information into product item descriptions. Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction. Completes accurate inventory tickets and attaches to posted items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold. Completes testing on electrical items and media, when assigned. Removes personal data from technology. Sorts and prepares media lots for auction. Uses various equipment as needed to help authenticate or determine value; loupe, gem tester, book scanner, software etc. Processes items for shipping, as needed. Consistently perform all duties within the framework of our Core Values.
Excellent written communication skills a must. Ability to process images on mobile devices, and familiarity with graphics editing software. Proficient in Microsoft Office software. Ability to work independently as needed and thrive in a fast-paced environment
Travel Required:
None Required education and/or work experience: High school diploma or equivalent. Two years' experience selling online personally, or for a commercial enterprise is preferred.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425.
