Product Specialist IV Onward Search - 3.7 Needham, MA Job Details Contract $38 - $40 an hour 11 hours ago Benefits Commuter assistance Health insurance Dental insurance 401(k) Tuition reimbursement Vision insurance Life insurance Qualifications Stakeholder engagement Customer behavior analysis Spreadsheets Customer satisfaction tracking Data reporting Mid-level Analysis skills Market research Industry trends Call monitoring Cross-functional collaboration Research findings presentation Cross-functional communication Under 1 year Excel data analysis Stakeholder management Full Job Description We're seeking a Product Specialist IV to support our client, a leading innovator in consumer products. This temporary, 10-26 week role is based on-site in Needham, MA, with some hybrid flexibility. Join a dynamic team focused on translating customer feedback into actionable product insights and driving product improvements in a fast-paced environment.

Product Specialist IV Responsibilities:

Analyze large volumes of consumer feedback, including reviews, comments, and call center insights, to identify key trends and opportunities. Collaborate with cross-functional teams to support new product launches by monitoring consumer sentiment. Develop clear, compelling data stories that translate complex insights into actionable recommendations. Stay informed about market trends to help inform future product roadmaps. Engage with multiple stakeholders to advocate for the consumer voice and influence product decisions.

Product Specialist IV Qualifications:

Minimum of 1-2 years of relevant experience, with up to 5 years preferred. Strong proficiency in Excel and advanced analytical skills. Excellent data storytelling and interpretation abilities. Effective influence skills without formal authority. Demonstrated proactive attitude, curiosity, and a customer-obsessed mindset. Ability to navigate ambiguity and ask thoughtful questions. No research background or consumer product experience is required, but both are helpful.

Perks and Benefits:

Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.