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Sr. Microsoft Dynamics 365 CRM Functional Analyst
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Based on Michigan data
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What they do
A Marketing Analyst performs research and gathers data to help a company market its products or services. They gather data on consumer demographics, preferences, needs, and buying habits. They evaluate data using statistical techniques and software.
$87,612 / year median in Michigan
-15% projected decline
Job Description
Sr. Microsoft Dynamics 365 CRM Functional Analyst#26-34790
Up to $64.29 per hour
Troy, MI
Hybrid
Job Description
Our client, a IT Services and Consulting company, is looking for a Sr. Microsoft Dynamics 365 CRM Functional Analyst for their Troy, MI/Remote/Hybrid location.
Responsibilities:
Lead functional analysis and requirements-gathering activities for Microsoft Dynamics 365 CRM initiatives.
Conduct stakeholder workshops and translate business needs into clear functional requirements, user stories, process flows, and acceptance criteria.
Define and validate Dynamics 365 functional solutions, including configuration, security roles, business processes, forms, views, workflows, and integrations.
Collaborate with technical, integration, testing, and business teams throughout design, build, testing, deployment, and post-production support.
Support system integration testing, user acceptance testing, defect triage, training, and functional documentation.
Ensure requirements traceability, solution quality, and alignment with agreed scope and delivery standards.
Senior role working closely with business stakeholders, product owners, architects, developers, integration teams, and testers.
Key deliverables include functional specifications, user stories, process flows, configuration documentation, traceability, test support, and stakeholder sign-offs.
Strong communication, analytical, problem-solving, and documentation skills are required.
Familiarity with Data verse, Power Platform (Power Apps, Power Automate), Data models and CRM entities required
Requirements:
Top 3 skills required for this role:
Dynamics CRM Functional
- Expert
Azure DevOps - Medium
Communication - Excellent
Dynamics CRM certification recommended
Years of Experience:
16.00 Years of Experience