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LC
Lowe's Companies, Inc.
Lead Analyst-Digital Engagement
Career Insights for Digital Marketing Analyst
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Based on North Carolina data
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What they do
A Digital Marketing Analyst assists in developing and implementing marketing strategies to attract customers to company website, online presence and promote online products or services. Analyzes online statistics and identifies areas to optimize online marketing performance.
$91,853 / year median in North Carolina
-0% projected decline
Job Description
Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration. Your Impact The Lead Analyst-Digital Engagement will develop, launch, and define site merchandising tactics toward defined objectives for events and strategic enterprise priorities across the digital ecosystem. This role will review campaign performance with the team to help prioritize and push insights and recommendations into action for future campaigns, while streamlining execution processes and identifying business requirements to improve the overall online customer experience. The Lead Analyst will serve as a mentor and coach for team members and be expected to develop a deep understanding of online objectives and key results and help guide work across the team accordingly. Assigned Digital Engagement support may be within one of the following areas: Engagement Planning, Engagement Execution, Creative Production, or Site Operations. What You Will Do Analyze and leverage performance data, customer behaviors, and competitive benchmarking to identify areas necessary to improve the do-it-yourself consumer site experience for events and strategic enterprise priorities. Create and seamlessly deploy effective digital merchandising tactics that maximize site real estate in partnership with cross-functional teams. Share digital project priorities and details with global teams in merchandising, brand marketing, pricing & promotions, digital production, and online to support a successful event, campaign, or promotion within Lowes.com. Oversee the development of campaign and promotional dashboards and build moderate to complex reports using data analysis platforms and customer experience management tools to interpret and communicate performance. Lead process improvement efforts within the campaign and promotional planning and execution processes to increase team efficiency and reduce bottlenecks, costs, and errors. Review and analyze metrics from digital campaigns to evaluate and optimize the end-to-end online customer experience across multiple channels and customer touch points. Present to key stakeholders on project/campaign strategies and insights to guide future strategies, tactics, or activities. Influence partner teams on improvements and/or traffic to site to drive increased engagement and conversion for digital campaigns. Serve as a coach and development lead for less experienced team members. Minimum Qualifications Bachelor's degree in business administration, marketing, finance, or related field or equivalent years of experience in lieu of education requirement, if applicable 6+ years of relevant experience in the retail industry Experience analyzing data, drawing insights, and translating into business recommendations Experience in online retail or omnichannel merchandising/marketing Experience in merchandising, marketing, finance, or related field Experience in customer insights, customer relationship management, or customer experience Experience working on or with cross-functional teams Experience with one or more data and analytics tools, such as Adobe Analytics, SQL, Power BI, or MicroStrategy Benefits
- 401k with up to 4.25% match
- Discounted Employee Stock Purchase Plan (15% discount of strike price)
- Tuition-Free Education
- 10-week Maternity/Parental Leave
- 10% Associate Discount For information about our benefit programs and eligibility, please visit https://talent.