Job Description Business Operations Associate Summary Description Dynamics produces software and hardware products across a number of industries. As a Business Operations Associate in our engineering-focused firm, you will be the "connective tissue" between our technical teams and commercial objectives. This is a versatile, builder-operator role designed for a high-initiative individual who thrives on variety. You will be responsible for executing diverse tasks ranging from deep-dive market research and lead generation to complex financial analysis and vendor selection. Your primary goal is to optimize day-to-day business functions, ensuring that our technical innovations translate into scalable commercial success. Key Performance Indicators •

Lead-to-Opportunity Conversion Rate:

The percentage of research-driven leads that turn into qualified sales meetings. •

Pipeline Contribution:

The total dollar value of new business opportunities identified or initiated through your research and outreach. •

CRM Accuracy & Hygiene:

Ensuring 100% of lead and vendor data is captured and up-to-date, reducing technical team "re-work" in finding information. • Cost Savings (Procurement): The percentage of costs reduced through rigorous vendor analysis and negotiation (e.g., "Achieved a 10% reduction in raw material costs through new vendor sourcing"). •

Analysis Accuracy & Lead Time:

The speed at which you turn a raw data request (like a cost-to-price study) into a decision-ready report for leadership. •

Model Reliability:

Zero or near-zero errors in financial or operational models that impact pricing or project bidding. •

Project Completion Rate:

The percentage of "special projects" (e.g., setting up a new marketing tool or auditing a workflow) completed on schedule. •

Administrative Load Reduction:

A qualitative or quantitative measure of how much time you save the engineering leads by taking over non-technical tasks (e.g., "Reduced Senior Engineer time spent on BD by 5 hours/week"). •

Process Documentation:

Number of standard operating procedures (SOPs) created or updated to make the business side of the engineering firm more repeatable. •

Market Insight Adoption:

Number of recommendations from your market research reports that are actually implemented into the product roadmap or sales strategy. Professional Qualifications• Role is an in-house role in Pittsburgh, PA•

Education:

Bachelor's degree in Business Administration, Operations Management, Finance, or a related field. A background or strong interest in engineering is highly preferred to facilitate communication with technical teams.•

Experience:

1-3 years of experience in business operations, consulting, or a technical support role.•

Business Acumen:

Demonstrated ability to understand complex business models and translate data into actionable strategic insights.•

Adaptability:

Proven track record of managing multiple, shifting priorities in a fast-paced or ambiguous environment.

Primary Skills •

Analytical Thinking:

Proficiency in analyzing operational data, identifying bottlenecks, and proposing data-driven solutions. •

Lead Generation & BD:

Ability to conduct market research, manage a sales funnel, and identify new business segments or partnership opportunities. •

Financial Literacy:

Competence in cost-benefit analysis, deal-level profitability tracking, and basic financial reporting. •

Project Management:

Skills in planning and executing cross-functional initiatives from "zero to one". •

Communication:

Exceptional ability to bridge the gap between non-technical stakeholders and engineering teams. Secondary Skills • Documentation and specification writing •

Software Proficiency:

Advanced skills in Microsoft Excel (data crunching, dashboards) and familiarity with CRM systems like Salesforce. •

Market Intelligence:

Ability to use research tools to perform competitive analysis and identify industry trends. •

Process Optimization:

Familiarity with Lean methodologies or process modeling to improve internal workflows. •

Vendor Management:

Experience in evaluating vendors, managing RFP (Request for Proposal) responses, and negotiating purchase agreements.

Pay:

From $40,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person