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Robert Half

ERP/CRM Administrator

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Job Description

We are looking for an ERP/CRM Administrator to join a government organization in Plano, Texas on a Long-term Contract assignment. In this role, you will help advance procurement operations by supporting Workday Strategic Sourcing activities, improving current workflows, and coordinating key project tasks across stakeholders. This opportunity is ideal for someone who combines strong system knowledge with organization, analysis, and communication skills in a structured, compliance-focused environment.
Responsibilities:
  • Coordinate project schedules, meetings, follow-up items, and key milestones to help keep procurement initiatives on track.
  • Map existing sourcing and procurement workflows, define improved future-state processes, and document changes clearly for stakeholders.
  • Prepare, review, and validate supplier, contract, and sourcing data to support accurate system setup and reliable reporting.
  • Assist with test planning, execute test scenarios, record issues, and partner with stakeholders to resolve defects efficiently.
  • Create user-focused training resources, reference guides, and communication materials to support readiness and adoption.
  • Monitor adoption trends, reporting outputs, and go-live preparedness activities to help ensure a successful rollout.
  • Collaborate with procurement teams and project partners to identify enhancement opportunities and support implementation efforts.
  • Contribute to change management activities that encourage user engagement and smooth operational transition during deployment.