A Marketing Assistant or Associate coordinates marketing and advertising activities for a company. Works to promote a company image and assists with developing and implementing marketing strategies. Interacts with customers and vendors, selects advertising outlets, organizes materials and logistics for trade events or conferences.
Open Door Investment Management Ltd is an SEC-registered investment adviser specialising in China A-shares active equity strategies, serving institutional and professional investors globally. We seek a Client Service & Investor Relations Associate to act as a primary relationship contact for our investors and consultants — owning the quality, clarity, and responsiveness of client communications. This is a client-facing service role: the successful candidate will combine excellent interpersonal and written communication skills with a sound understanding of fund marketing, distribution compliance, and fund operations, coordinating across internal and external stakeholders to deliver a consistently high standard of investor experience.
KEY RESPONSIBILITIES A.
Client Service & Investor Relations (primary focus) Act as a primary, day-to-day point of contact for institutional and intermediary investors, building and maintaining trusted long-term relationships. Respond promptly, clearly, and professionally to investor queries across the full client lifecycle, coordinating internally to resolve issues and keep clients informed. Draft and coordinate high-quality responses to RFPs, RFIs, and DDQs from prospective and existing investors, tailoring content and tone to the audience. Manage investor onboarding as the client's guide through the process — coordinating KYC/AML documentation and handling subscription/redemption queries with a service-first approach. Prepare and maintain fund data templates, including FactSheets and consultant database submissions, ensuring accuracy and timeliness of investor-facing data. Proactively anticipate client needs, capture feedback, and represent the investor's perspective internally. B. Fund Marketing & Distribution Materials Produce institutional-quality marketing materials — pitch decks, fund presentations, and investor update packs — to a high PowerPoint standard, with clear and compelling messaging. Ensure all materials comply with the SEC Marketing Rule (Rule 206(4)-1), including performance presentation standards, testimonial requirements, and third-party rating restrictions. Coordinate internal compliance review and sign-off of all marketing and investor materials prior to distribution. C. Distribution Compliance & Regulatory Awareness Maintain a working knowledge of the SEC Marketing Rule (Rule 206(4)-1) and Investment Advisers Act requirements applicable to fund marketing and client communications. Support Form ADV Part 2A maintenance and the SEC compliance calendar, working closely with the Compliance Officer. Monitor SEC regulatory updates affecting investment adviser marketing, distribution, and client disclosure obligations, and reflect them in client communications. D. Fund Operations Support Serve as a knowledgeable liaison between investors and the fund administrator, custodian, transfer agent, and prime broker on operational matters, translating operational detail into clear client updates. Support the tracking of cash and portfolio reconciliation, corporate actions, and trade settlement, and escalate breaks or exceptions to the operations team in a timely manner. Coordinate the timely resolution of operational queries that affect the client experience.
CANDIDATE REQUIREMENTS
Essential Minimum 3-5 years in a client-facing role within investment management, fund operations, or asset management client service / investor relations. Excellent written and verbal communication skills, with the ability to explain complex information clearly and represent the firm credibly to institutional investors. Strong interpersonal and relationship-management skills, with a service-oriented mindset and the confidence to be a front-line point of contact. Demonstrable RFP/DDQ writing experience for institutional investors. Advanced PowerPoint skills; ability to produce board- and investor-quality presentations independently. Well organised and responsive, able to manage multiple client requests and deadlines simultaneously with strong attention to detail. Working familiarity with fund operations concepts — NAV, cash reconciliation, and corporate actions — sufficient to liaise credibly with investors and service providers. Knowledge of the SEC Marketing Rule (Rule 206(4)-1) and US investment adviser regulatory requirements. Preferred Prior experience as a named or day-to-day contact for institutional allocators, consultants, or intermediaries. Exposure to China A-shares, Stock Connect, or Asia-Pacific equity strategies. Familiarity with Bloomberg or fund administration platforms. Experience supporting Form ADV Part 2A updates and the SEC compliance calendar. CFA, CAIA, or CIMA qualification (or equivalent progress).
ABOUT OPEN DOOR INVESTMENT MANAGEMENT LTD
Open Door Investment Management Ltd is an SEC-registered investment adviser operating a China A-shares active equity strategy. The firm serves institutional and professional investors globally and operates within a multi-entity structure with affiliated advisory operations in the US and PRC.We are an independent investment adviser with offices in San Francisco and China. We have an experienced investment team based on the ground in Shanghai, seeking to invest in the best Chinese companies. We have built an excellent long-term strong performance track record with our rigorous bottom-up stock selection process. To increase our asset base in North America, we are seeking a licensed, experienced Client Service professional to capable of presenting our funds. The successful candidate must have a readily accessible database of family offices, endowments, high net-worth individuals and investors receptive to investing in an Greater China Markets fund. We're looking for a top-notch sales professional interested in joining a fast-growing company. The successful candidate will also be responsible for actively servicing our existing client base and managing client relationships. The compensation package will be significantly commission based with no cap on your earning potential.
Job Description/Responsibilities:
Presenting the company's fund and segregated account services to North American clients Servicing the existing North American client base
Qualifications:
Sales and direct client service experience in North America A strong base of institutional client contacts, including family offices, foundations, university endowments, pension funds, funds of fund and other high-net worth individuals Minimum 3 - 5 years of institutional sales or client service experience with a successful record of raising capital from institutional investors A proven record of success in raising significant assets (multi million dollars deals) A successful record of raising capital from high net-worth and institutional investors A record of successfully initiating and closing sales Entrepreneurial drive and self initiative Experience in developing marketing plans and preparation of RFPs Excellent client management and relationship building skills with the ability to manage difficult clients and situations Strong communication and organizational skills Bachelor degree or above
Job Type:
Full-time Pay:
From $68,000.00 per year
Benefits:
Dental insurance Health insurance Paid time off Professional development assistance Vision insurance
Education:
Bachelor's (Required)
Experience:
Marketing and client service : 3 years (Preferred) Willingness to travel: 50% (Preferred)
