Marketing Assistant Michiana Veterans Home Services South Bend, IN Job Details Part-time $15 - $16 an hour 1 hour ago Benefits Paid training Employee discount Opportunities for advancement Flexible schedule Qualifications Administrative experience Attention to detail Organizational skills Marketing operations Instagram Full Job Description Marketing Assistant / Office AssistantPosition Summary We are seeking an organized, creative, and dependable Marketing Assistant / Office Assistant to help grow our company while providing administrative support to our office. This position is ideal for someone who enjoys marketing, social media, customer communication, and staying organized in a fast-paced environment. The ideal candidate is detail-oriented, self-motivated, and willing to assist wherever needed to help the company succeed. Primary ResponsibilitiesMarketing & Advertising Create and schedule social media posts for Facebook, Google Business Profile, Instagram, and other platforms. Write marketing content, blogs, email campaigns, and promotional materials. Update company websites with new services, projects, and photos. Upload before-and-after project photos. Help create brochures, flyers, postcards, and other marketing materials. Assist with Google Business Profile updates and posts. Monitor online reviews and respond professionally. Request customer reviews after completed projects. Track marketing campaigns and report results. Research competitors and identify marketing opportunities. Assist with community events, sponsorships, and promotional activities. Maintain photo and video libraries for future advertising. Help coordinate billboard, radio, mailer, and digital advertising campaigns. Office Administration Answer incoming phone calls professionally. Respond to emails and online inquiries. Schedule estimates and customer appointments. Maintain customer files and CRM records. Enter job information into company software. Prepare estimates, invoices, and other documents as directed. File paperwork and organize office records. Assist with ordering office supplies. Scan, copy, and organize documents. Assist with data entry projects. Help coordinate meetings and company calendars. Perform general administrative duties as assigned. Customer Service Provide outstanding customer service to current and prospective clients. Follow up with leads and existing customers. Assist customers with questions regarding services. Coordinate communication between customers and office staff. Help resolve customer concerns professionally. Skills & Qualifications Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Comfortable using Microsoft Office and Google Workspace. Experience with Canva or similar graphic design software preferred. Social media marketing experience preferred. Basic website editing experience is a plus. Ability to multitask and prioritize responsibilities. Positive attitude and willingness to learn. Professional appearance and demeanor. Ability to work independently while also being a team player. Preferred Experience Marketing or administrative experience. Customer service experience. Experience creating social media content. Experience working in construction, home services, or small business is a plus. Physical Requirements Primarily an office position. Occasionally lift up to 25 pounds. Ability to sit, stand, walk, and use a computer for extended periods. What We Offer Competitive pay based on experience. Opportunities for growth and advancement. Supportive team environment. Variety in daily responsibilities. Paid training. Employee discounts on company services (where applicable). Success in This Position A successful Marketing Assistant / Office Assistant will: Help generate new leads through effective marketing. Keep office operations running smoothly. Deliver excellent customer service. Stay organized and meet deadlines. Represent the company professionally in all interactions. Be flexible and willing to assist wherever needed to support the team's success.

Pay:

$15.00 - $16.00 per hour

Benefits:

Flexible schedule

Work Location:

In person