The Company:

MGM Energy is a contractor specializing in HVAC, plumbing, energy conservation, and electrical services. We also participate in the Energy Saving Assistance Program sponsored by Southern California Edison, Southern California Gas Company, Southwest Gas, and Bear Valley Electric. Job Overview We are seeking a dynamic and dedicated Marketing/ Sales Manager. The Marketing/ Sales Manager plays a critical role in driving the success of our utility enrollment and outreach programs. The primary focus of this position is to manage daily call center operations and ensure team target goals, weekly enrollment metrics, and quotas are consistently met. This role involves directly coordinating, coaching, and supporting Outreach Specialists, Energy Representatives, and Intake Specialists. The ideal candidate will blend strong motivational leadership with hands-on administrative management, handling everything from field ride-along and customer escalations to payroll tracking and data reconciliation. Responsibilities Lead and supervise all Outreach Specialists assigned to the branch. Monitor daily production including appointments scheduled, home assessments completed, and completed enrollments. Coach, train, and develop Outreach staff to improve performance and customer interactions. Conduct daily team meetings to review goals, priorities, and performance expectations. Review outreach reports, KPIs, and productivity metrics to identify opportunities for improvement. Ensure all customer information and enrollment documentation is accurate and complete. Coordinate with the Office Manager and Branch Manager to maintain a steady workflow between outreach, scheduling, and installations. Resolve escalated customer concerns related to outreach activities. Assist with recruiting, interviewing, onboarding, and performance management of Outreach Specialists. Monitor attendance, timekeeping, payroll submissions, and PTO requests for outreach staff. Maintain compliance with all ESA Program policies, utility requirements, and company procedures. Develop and oversee marketing, community outreach, and lead-generation initiatives, including community events, referral partnerships, customer acquisition campaigns, and promotion of the ESA Program to increase qualified leads and enrollment production. Maintain a professional company image and foster positive relationships with customers, employees, community partners, and utility representatives. Perform additional duties and special projects as assigned by management to support operational success and organizational growth. Skills & Minimum Requirements Proven experience as a Marketing/Sales Manager Bachelors degree preferred Proven track record of successfully meeting sales quotas, preferably over the phone 2-3 years of experience in marketing or outreach Excellent communication and presentation skills Proficient in English and Spanish (Preferred) Persistent and results-oriented

Monday-Friday Hours:

8:00 am- 5:00 pm overtime as needed.

Job Type:

Full-time Pay:

$28.00 - $33.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

Associate (Required)

Experience:

Manager:

2 years (Required)

Language:

Spanish (Required) Willingness to travel: 50% (Preferred)

Work Location:

In person