Royal Palm Golf Club is seeking an energetic, outgoing, and highly organized Membership & Marketing Manager to lead our membership sales, retention, marketing, and member engagement efforts. This is a key position within the Club and is responsible for driving new membership opportunities while maintaining strong relationships with our current membership. The ideal candidate will be a polished professional who enjoys building relationships, networking within the community, and promoting the Club. Previous Membership and/or Country Club Experience is

REQUIRED.

What You'll DoMembership Development & Retention Work with the Membership Committee to establish and achieve annual membership growth and retention goals. Develop and implement strategies to attract new members and increase Club visibility. Build and maintain relationships with prospective members throughout the membership process. Conduct new member orientations and help new members become engaged and comfortable within the Club. Develop strong relationships with current members and identify opportunities to improve member satisfaction and retention. Meet with members considering resignation to explore retention opportunities. Conduct exit interviews and track reasons for membership resignations. Participate in Club golf and social events to build relationships with members and gather feedback. Marketing & Business Development Develop and implement the Club's marketing plan in collaboration with the Membership Committee. Build relationships with local Realtors, businesses, organizations, and community groups to promote the Club. Identify opportunities to increase the Club's visibility within target markets. Coordinate advertising opportunities and schedules. Work with advertising partners on marketing materials and campaigns. Evaluate the effectiveness of advertising and marketing efforts and make recommendations for improvement. Communications Coordinate the Club's member communication plan. Prepare and distribute member email communications. Maintain and update the Club's website and ensure information remains current and relevant. Work closely with the Golf Shop, Clubhouse, and other departments to coordinate member communications. Membership Administration Receive and review membership applications for completeness and accuracy. Coordinate the membership application process with the Membership Committee and Business Office. Ensure membership procedures are followed in accordance with Club bylaws and Board policies. Prepare monthly membership reports and materials for the Membership Committee. Maintain accurate membership data and provide reports regarding membership trends, resignations, and prospective members.

What We're Looking For Required:

Previous experience in membership and/or a private country club/golf club environment. Marketing education and/or professional marketing experience. High school diploma or equivalent. Excellent verbal and written communication skills. Strong interpersonal and relationship-building skills. Professional, outgoing, and positive personality. Ability to work independently while collaborating effectively with Club leadership and committees. Strong organizational skills with the ability to prioritize and manage multiple projects. Excellent problem-solving and decision-making abilities. Professional telephone and presentation skills. Proficiency in Microsoft Office, including Word, Excel, Publisher, and Outlook. Experience working with membership databases; Jonas experience is preferred. Valid Florida driver's license and ability to operate a golf cart.

Preferred:

Associate's or Bachelor's degree. Knowledge of golf course operations. Experience with private club membership sales, retention, and marketing. The Ideal Candidate We're looking for someone who is energetic, personable, professional, and comfortable building relationships with people at all levels . This person should be confident networking in the community, interacting with Club members and prospective members, presenting information, and representing Royal Palm Golf Club in a positive and professional manner. The successful candidate will be highly organized, diplomatic, proactive, and able to manage multiple priorities in a fast-paced private club environment. Schedule & Compensation Full-time, salaried, exempt position Base salary plus commission Minimum 40-hour work week Occasional evenings and weekends required for Club events and activities Primarily office-based, with occasional outdoor responsibilities If you have a background in private club membership, country club operations, membership sales, or member relations and are looking for an opportunity to play a key role in growing and strengthening a premier private golf club community, we encourage you to apply. Royal Palm Golf Club is an Equal Opportunity Employer. All positions at Royal Palm Golf Club are contingent upon successfully passing a pre-employment drug screening and background check.

Pay:

$60,000.00 - $130,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Education:

High school or equivalent (Required)

Experience:

Membership:

2 years (Required)

Language:

English (Required)

Work Location:

In person