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Burberry

General Warehouse

Career Insights for Director of Customer Success

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Based on New Jersey data

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What they do

A Director of Customer Success is responsible for customer retention and increasing customer loyalty. Often works in software companies, supervising customer success staff who provide direct technical support to customers. Focuses on reducing churn.

$143,315 / year median in New Jersey

+9% projected growth

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Job Description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

RESPONSIBILITIES

PERSONAL PROFILE

MEASURES

OF SUCCESS

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes:

USA || New Jersey (US-NJ) || Vineland ||

WAREHOUSE DISTRIBUTION

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HUB - NON DIGITAL

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