Product Manager, Digital Experience & E-Commerce

Scoot Airlines

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Singapore, Singapore

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PERMANENT

Updated 09/02/2026

Job Description

Job Summary

Summary

We are seeking a talented and experienced Product Manager to lead our Digital Experience and E-Commerce initiatives at Scoot Pte Ltd. In this role, you will be responsible for driving the strategy, development, and optimization of our digital products and e-commerce platforms to enhance customer experience and drive business growth.

Responsibilities:

Develop and execute product roadmaps for digital experience and e-commerce initiatives

Collaborate with cross-functional teams to gather and analyze business requirements

Create and maintain detailed product documentation, including wireframes and business requirements documents

Manage the entire product lifecycle from conceptualization to launch and post-launch optimization

Utilize data analytics tools like Google Analytics and data visualization such as Tableau to inform product decisions and measure performance

Involved in user experience (UX) design efforts, working closely with UX designers and using tools like Figma and Miro

Oversee content management systems (CMS) to ensure consistent and engaging digital experiences

Manage vendor relationships and contracts related to digital products and e-commerce platforms

Implement change management strategies to ensure smooth adoption of new digital initiatives

Facilitate effective communication and resolve conflicts among stakeholders

Continuously monitor industry trends and competitor activities to identify opportunities for innovation

Qualifications:

Bachelors degree in Business, Computer Science, Information Systems or related field; MBA preferred

5+ years of experience in product management, preferably in digital experience or e-commerce

Proficiency in product management tools and methodologies, including roadmapping and wireframing

Strong analytical skills with experience using Google Analytics, Tableau, and Microsoft Excel

Familiarity with UX design principles and tools like Figma and Miro

Experience with content management systems (CMS) and e-commerce platforms

Excellent project management and organizational skills

Strong communication and interpersonal skills, with the ability to manage conflicts effectively

Experience in vendor management and contract administration

Critical thinking and problem-solving skills

Adaptability and willingness to learn in a fast-paced environment

Knowledge of change management principles and practices

Join our team at Scoot Pte Ltd and play a crucial role in shaping our digital future and driving e-commerce success!

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