Job Summary Join one of Pennsylvania's fastest-growing companies today! The Restaurant Store is looking for candidates who excel in communication and have a strong commitment in providing hospitality to join our growing company as a Customer Solutions Intern. This role focuses on fostering customer loyalty and is a key part of growing our business while serving the purchasing needs of foodservice professionals worldwide. Responsibilities As a Customer Solutions Intern, you will: Provide friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased business sales Listen to and analyze customers' issues, investigate problems, and provide strategic solutions Ensure that customers always have the most complete and up-to-date information about the status of their orders Communicate product or service issues as they arise within the Customer Solutions department, as well as with any additional relevant departments Foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence, both within and outside the company Be willing to remain flexible and adapt to change as we continue to grow as a company Take initiative and use strategic thinking to ensure that The Restaurant Store is the leader in the online foodservice industry Learn about the foodservice industry and the products that we sell Communicate with customers through phone, email and chat about their order status and available products Guide customers through the website, while providing online shopping assistance and product help Complete relevant department projects as needed