Product Specialist
- Dave Warren Chrysler Dodge Jeep Ram | Jamestown, NY
- Full-Time
- ## About the Role Dave Warren Chrysler Dodge Jeep Ram is seeking an enthusiastic, customer-focused Product Specialist to join our growing sales team in Jamestown, NY.
As a Product Specialist, you'll serve as the knowledgeable, friendly face of our dealership—guiding customers through their vehicle-buying journey, showcasing the features and benefits of our Chrysler, Dodge, Jeep, and Ram lineup, and helping every customer find the vehicle that's right for them. This is an excellent opportunity for someone who thrives on building relationships, has a passion for automobiles, and wants to grow a career in a supportive, team-oriented dealership environment. ## What You'll Do
- Greet and engage customers on the lot, in the showroom, and through online inquiries with a warm, professional demeanor
- Develop a deep understanding of Chrysler, Dodge, Jeep, and Ram vehicle features, technology, trim levels, and available packages
- Conduct engaging vehicle walkarounds and test drives that highlight key features aligned with each customer's needs
- Guide customers through the sales process from initial greeting to delivery, ensuring a smooth and positive experience
- Follow up with prospective customers via phone, email, and text to nurture leads and answer questions
- Work closely with the sales management and finance teams to structure deals and close sales
- Maintain accurate and up-to-date customer records in the dealership's CRM system
- Stay current on new vehicle inventory, incentives, promotions, and manufacturer updates
- Participate in ongoing product training and sales skill development
- Assist with maintaining an organized, presentable showroom and lot display
- Build long-term customer relationships that generate repeat and referral business ## What We're Looking For
- High school diploma or equivalent required
- Prior sales, customer service, or retail experience preferred; automotive sales experience is a plus but not required
- Genuine interest in vehicles and enthusiasm for learning technical product details
- Excellent communication, interpersonal, and active-listening skills
- Self-motivated with a strong work ethic and a positive, can-do attitude
- Comfortable working in a fast-paced, goal-driven environment
- Basic computer proficiency (CRM systems, email, digital tools)
- Valid, unrestricted driver's license and clean driving record
- Ability to work a flexible schedule, including evenings and weekends as needed
- Professional appearance and demeanor at all times ## Why Join Us At Dave Warren Chrysler Dodge Jeep Ram, we believe our people are our greatest asset.
We offer a supportive, team-first culture, hands-on product and sales training, and real opportunities for career growth within our dealership. As a respected name in the Jamestown community, we're committed to treating both our customers and our employees like family. If you're looking for a rewarding career where your effort and enthusiasm are recognized and rewarded, we'd love to hear from you.
- Apply today and start your journey with Dave Warren Chrysler Dodge Jeep Ram!
- Dave Warren Chrysler Dodge Jeep Ram is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay:
$48,163.92
86 per year
Work Location:
In person