A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human:
to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. Account Executive The Account Executive (AE) will provide professional, courteous account management and brokerage services to assigned clients, having the primary responsibility for account retention. Working alongside Producers (aka "Client Executives / Sales") as assigned, the AE shall be principally responsible for overseeing management of assigned accounts, including redundant interface with appropriate decision makers, proactive consultation, insurance program design, carrier interface/marketing, coordination of risk control resources, relevant collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions. The AE will interface with Account Managers (AMs) directly for assigned accounts, involving assigned individuals appropriately in service-related activities in support of clients. In general, issues related to coverage applicability, exposure evaluation, contractual requirements, and program design fall within the domain of the AE. Issues related to policy processing, maintenance of client data on the EPIC agency management system, routine changes (e.g., adding a new vehicle to the policy), and other transactional or clerical work fall within the domain of the
AM. JOB RESPONSIBILITIES
Working alongside and cooperatively with Producers, if assigned on accounts, serve as the HUB's primary consultant to the client. The Producer has primary responsibility for client relationship management and initiating new sales. The AE has primary responsibility for retaining the account, acting as the de facto technical expert and broker-consultant. (In some instances, no Producer will be assigned, and the AE also is primarily responsible for client relationship management.) EnsureProducers, when assigned, are fully informedabout,and prepared for all client meetings and interfacestobe able tomanage the client relationship competently and proactively. Establish andmaintainstrong and productive professional relationships with "C-Level" and otherdecision makers for assigned HUB clients. Possess a detailed knowledge of the client's business and industry, being able to articulate applicable exposures to loss, insurancecoverages, and appropriate/available risk management/control solutions. Establish andmaintainstrong and productive professional relationships with insurance carrier marketing, underwriting, and risk control staff, including a detailed familiarity with each carrier's products and services in support ofassignedclients. Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests. Work cooperatively andprofessionally withAMcolleagues to deliver HUB services as described above, using the interface as an opportunity to teach, train, and mentorAMteam members. Provide input and feedback to theHead of P&Cas to the performance ofAMstaff on assigned accounts. Ensure that all client service needs are promptly and professionally delivered, either directly by theAEor via HUB colleagues (e.g.,AMs,Small Business Unit, Risk Control, etc.). TheAEisaccountablefor the competence, timeliness, and quality of all deliverables to the client. Conduct annual review w/clients making coverage and loss control recommendations focused on reducing theclient'stotal cost of risk. ManageHUBTop 200 process. Identifyopportunitiesfor cross-sell and up-sell of other HUB products and services whenappropriate fortheclientsneeds,initiatingsame. At all times, be knowledgeable about and document what other insurance products and services theclients arepurchasing through other providers and who those providers are. Work with the Producer, if assigned, or be primarily responsible formaintainingcurrent receivable status for assigned clients. Proactive efforts to collectreceivablesmore than30 dayspast-dueshould be undertaken, with each unresolved circumstance documented and reported to accounting. Possess a mastery of the various HUB resources and tools that are available via "HUB Today," employing same to best serveassigned clients and work withProducers. Be knowledgeable about andcomply withHUBsystems,procedures,andstate/federalinsuranceregulations. Possessa strongability to effectively communicate, orallyand in writing, which will include the ability todesign and deliver effectivegroup presentations using various media. This may range from conducting internal training toa sales or renewal presentation at a client's office. Be actively involved with professional and/or civic associations on behalf of HUB. This job description is intended to describe the level of work required by the person performing the work. The principal duties outlined arethe essentialresponsibilities and duties. Other duties may be assigned as needsarise.
QUALIFICATIONS
BA or BS degreepreferred. 5-7 years in insurance company or agency preferred, servicing largeaccounts High School diploma or equivalent; AA and/or college degree desirable Property and Casualty Insurance License Experience with influencing C-level executives Exceptional written and verbal communication skills Proficiencywith Microsoft Office Suite and PowerPoint programs High energy, detail-oriented self-starter Strong leadership, mentoring, and team-building skills Significant skill in handling competing demands andprojects. Excellent organizational skills and ability to prioritize and delegateresponsibility. Willingness to travel This is a hybrid role, requiring three days per week in the office. What we offer you We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career. Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career Inserted bullet information here The HUB difference HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
Equal Employment Opportunity:
HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at ~~~. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
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