The Product Specialist is a critical role responsible for applying operational discipline to the organization's entire product ecosystem. This role helps to maintain product integrity, preventing errors, and ensuring customer satisfaction through meticulous inspection, verification, and documentation. This position works cross-functionally with Sales, Engineering, Operations, Manufacturing, Marketing, and Distribution Partners to assist in executing product strategies aligned with customer needs and company growth objectives.

Essential Job Functions:

Partners with Product Management, Marketing, Engineering, Supply Chain, and Operations to complete our product ecosystem Work closely with Product Mgt. & Product Mkt. to create a unified front for executive and stakeholder communication Work with internal stakeholders to develop and adapt systems and processes based on team needs to ensure a smooth workflow and product lifecycle Work with internal/external stakeholders to enforce those processes Gather, capture and clean data for all product lines Record product information within internal systems Coordinate within internal product team to test new products, functionality, features, and/or packaging Identify data trends and anomalies Assist in the management of sales enablement tools Perform regular inventory control activities such as cycle counts Use accepted inspection methods to ensure quality, accuracy and compliance of all incoming materials and finished products Assists with root cause analysis and implements corrective actions for nonconforming products Support Sales with inventory availability questions Knowledgeably guide Sales to available product reference material or information

Requirements:

3+ years of experience in business operations, supply chain, or related field In Person Position. Knoxville, TN Excellent communication and relationship-building abilities Experience working with ERP, inventory, or business management systems Detail-oriented approach to workflows, reliably documenting key information

About Vericom:

Vericom Global Solutions is a leading provider of network infrastructure and connectivity solutions for enterprise, government, and operator markets. With global headquarters in Knoxville, TN, we provide best-in-class solutions to more than 30 countries worldwide. We deliver a comprehensive product portfolio designed to meet our customers' network infrastructure needs in an increasingly connected world through our global network of distributors and integrators. Visit www.vericomsolutions.com to learn more.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Vericom Global Solutions reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

warehouse or manufacturing: 3 years (Preferred)

Work Location:

In person