Associate Product Manager/Product operation

What You'll Do Support the PM, Product Operations in maintaining and improving the workflows, tools, and processes used across Product and Engineering teams. Assist in the administration and configuration of Jira, Confluence, Pendo, FullStory, and other core tools. Help build and maintain documentation templates, onboarding guides, and process reference materials. Execute workflow automations and integrations that reduce manual work and improve consistency. Track and report on operational metrics such as cycle time, sprint velocity, and process adoption rates. Coordinate cross-team communications including release notes, changelog updates, and internal product announcements. Support onboarding programs for new Product and Engineering hires. What You Bring 1-3 years of experience in product operations, project management, or a product-adjacent or product role. Familiarity with Jira, Confluence, and at least one analytics tool (Pendo, FullStory, or similar). Strong organizational skills and attention to detail. Interest in process improvement, automation, and operational efficiency. Excellent written communication skills for creating clear documentation and guides. Comfort with AI-assisted tooling such as Claude for documentation and workflow insights. How You Lead You are detail-oriented and take pride in building reliable, repeatable processes. You are proactive in identifying inefficiencies and suggesting improvements. You communicate clearly and concisely, making complex processes accessible to all team members. You thrive in a support role, enabling others to do their best work. Why This Role Matters Product Operations is the invisible infrastructure that makes great product teams run smoothly. This role directly improves how every PM, engineer, and designer across SaiSystems Health does their work.

Pay:

$110,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

Remote