Product Manager #24-02264

Seattle, WA

Onsite Job Description

1. What You'll Do

¿ You will work with customers and stakeholders to define a roadmap, problems, and requirements,

and backlog, then manage them through the product development process from discovery to general

availability.

¿ You will become an expert on our software, customer, and market, as well as be able to identify,

prioritize, and execute on both tactical and strategic projects.

¿ You work well cross-functionally with other teams, such as executives, product marketing, and

customer success, and make sure their objectives are met, opinions are considered, and plans

communicated.

¿ You will collect and analyze feedback from customers, stakeholders, and other teams to shape

requirements, features, and end products.

¿ You will dig deep into customer and usage data to identify opportunities and evaluate the success of

our efforts.

¿ You will work closely with industry experts to understand industry direction and trends and identify

opportunities for R D that can set us apart from the competition.

2. Your Background

¿ This is a senior-level position. You have been building software products for some time and have 5+

years of experience shipping products as a PM in an agile / scrum/kanban environment.

¿ You have experience working on complex user scenarios with multiple personas interacting through

the tool.

¿ You have experience understanding intricate systems and partnering with Design to deliver simple yet

powerful user experiences.

¿ You are incredibly detail-oriented and enjoy polishing the experience of your customers.

¿ You are experienced at taking ideas and ambiguous data, defining the right outcome, and then

mapping the right roadmap/backlog to get there.

¿ You have experience defining a strategic roadmap and leveraging multiple inputs such as user

research, customer data, and company initiatives.

¿ You can communicate and articulate the strategy and roadmap to executives, team members, and

customers.

¿ As a product owner, you have worked with engineering teams and have demonstrable experience

leading cross-functional teams to ship high-quality products.

¿ In this technical role, you will be able to work directly with senior engineers and instinctively

understand technical concepts and trade-offs.

¿ You are able to handle many concurrent projects comfortably and to do's, and instinctively

re-prioritize often without needing guidance. Highspot is in the growth/scale stage, and you will be

comfortable with the level of ambiguity and workload that it entails.

¿ You are a strong communicator and can lead teams through difficult decisions.

¿ You have strong data skills in quantitative analytics and qualitative user research.

¿ You have the ability to roll up your sleeves and pick up work outside of your role definition when you

need to.

3. Desired Qualifications

¿ You have experience building integration and developer experience and extensibility features and

products.

¿ You have experience managing products for sales, marketing or other customer-facing teams.

¿ You have experience in consumer or B2B SaaS and understand the mechanics and economics of a

SaaS business.

¿ You have a technical degree or equivalent work experience.