Employment Type :

Full-Time Location :

On-site Job Description We are seeking a Live Commerce & Livestream Operations Specialist to support the growth and day-to-day operations of our TikTok Shop Live and Whatnot livestream channels. This role is responsible for assisting with livestream planning, creator coordination, stream operations, content support, and performance tracking. You will work closely with livestream hosts, content creators, and the marketing team to help execute engaging livestream events and drive audience growth and sales performance. This is a bilingual role that requires professional proficiency in both English and Mandarin Chinese, as the position will regularly collaborate with both English-speaking livestream audiences and Mandarin-speaking internal teams. Key Responsibilities Support the day-to-day operations of TikTok Shop Live and Whatnot livestream accounts, including scheduling, stream setup, and campaign coordination Assist with livestream planning, including product selection, run-of-show preparation, pricing strategy, giveaways, and promotional activities Coordinate with livestream hosts, content creators, and internal teams to ensure smooth execution of livestream events Monitor livestream performance and engagement metrics, helping identify opportunities for growth and optimization Research TikTok Live, Whatnot, and livestream commerce trends, competitors, and best practices Assist with creator recruitment, outreach, onboarding, and relationship management Support livestream content planning, including short-form promotional videos, stream announcements, and post-stream recap content Manage livestream calendars, inventory coordination, and operational workflows Track key livestream KPIs such as viewers, engagement, conversion rates, sales performance, and audience retention Provide real-time support during livestream events as needed Support additional social media, marketing, and e-commerce initiatives as assigned Requirements 0-2 years of experience in livestream operations, social media, e-commerce, marketing, or related fields Fluent in English and Mandarin Chinese (spoken and written) Familiarity with TikTok, TikTok Shop, Whatnot, or other livestream commerce platforms Strong communication and interpersonal skills Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously Comfortable working in a fast-paced environment and adapting to changing priorities Strong problem-solving skills and ability to work independently Must be legally authorized to work in the United States Comfortable working on-site in a collaborative team environment Nice to Have Experience hosting livestreams on TikTok, Whatnot, Facebook Live, Instagram Live, or similar platforms Experience buying, selling, or participating in online auction and resale communities Understanding of livestream sales strategies, audience engagement techniques, and conversion optimization Experience working with influencers, creators, or affiliate partners Basic knowledge of e-commerce platforms, inventory management, or product merchandising Experience with video editing, content creation, or social media publishing tools Interest in collectibles, liquidation merchandise, consumer products, auctions, or live commerce Experience analyzing livestream performance data and preparing reports What We Offer Hands-on experience in one of the fastest-growing sectors of e-commerce: live commerce and livestream selling Opportunity to work directly with TikTok Shop, Whatnot, creators, and livestream hosts Collaborative and creative team environment Career growth opportunities within marketing, e-commerce, and live commerce operations

Job Details Language:

English & Chinese (Required)

Location:

City of Industry, CA 91748

Job Type:

Full-time Work Location:

In person Benefits Flexible schedule Health insurance Paid time off

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

Flexible schedule Health insurance Paid time off

Work Location:

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TikTok & Whatnot Livestream Operations Specialist (Bilingual Mandarin)