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General Responsibilities :

1. Manage daily TikTok Shop operations through Seller Center, including shop setup, account configuration, product listings, SKU variations, pricing, promotions, inventory, shipping settings, and store-health monitoring. 2. Support seller onboarding, business verification, catalog setup, product launches, account audits, and growth planning. 3. Monitor orders, cancellations, late dispatch, returns, refunds, customer feedback, inventory availability, and other operational KPIs. 4. Coordinate with brands, suppliers, warehouses, 3PLs, and customer-service teams to resolve fulfillment, inventory, order, shipping, and return issues. 5. Build and manage creator and affiliate programs, including creator outreach, onboarding, product samples, commission structures, campaign briefs, product links, and performance tracking. 6. Coordinate TikTok Shop-ready content with internal teams, creators, and agencies; ensure products are correctly linked and promotions are accurately communicated. 7. Support social-commerce advertising initiatives, including creator whitelisting, Spark Ads, Video Shopping Ads, and campaign tracking, where applicable. 8. Track GMV, net sales, conversion rate, average order value, creator-driven sales, advertising efficiency, return rate, fulfillment performance, and shop-health metrics. 9. Prepare weekly and monthly reports with insights, risks, recommendations, and action plans. 10. Maintain operating procedures, promotional calendars, inventory trackers, seller documentation, and account-access records. 11. Stay current on TikTok Shop policies, product compliance requirements, affiliate rules, platform tools, and social-commerce trends. ■

Qualifications :

 2-4+ years of experience in e-commerce, marketplace operations, social commerce, creator marketing, affiliate marketing, or digital commerce.  Hands-on experience with TikTok Shop Seller Center; experience in a TikTok Shop Partner, agency, brand, or multi-seller environment is strongly preferred.  Experience managing product listings, promotions, inventory, orders, fulfillment coordination, and customer-service workflows.  Experience recruiting or managing creators, affiliates, influencers, or product-seeding campaigns.  Familiarity with TikTok Shop advertising, creator whitelisting, Spark Ads, or other performance-marketing tools is preferred.  Strong Excel or Google Sheets skills, including reporting, data cleanup, and performance analysis.  Strong organization, attention to detail, communication, and project-management skills.  Ability to manage multiple sellers, campaigns, product launches, and deadlines in a fast-paced environment. ■ Preferred Qualifications  GMV, net sales, conversion rate, and average order value.  Creator/affiliate recruitment, activation, and creator-driven sales.  Product availability, listing quality, promotion accuracy, and shop-health status.  Order cancellation, late-dispatch, return, refund, and fulfillment-accuracy rates.  Reporting accuracy, operational execution, and client/seller satisfaction. ■ Benefits  Health, Dental, Vision Insurance - 100% coverage for you and family  401(K) Company Match  Free Daily Lunch Catering  Annual performance-based incentives  Certification Recognition Program 

Fitness Center Membership Subsidy Program Job Type:

Full-time Pay:

$70,000.00 - $80,000.00 per year

Benefits:

Paid time off Application Question(s): Please specify your current status in the United States, or if you are a foreign national, indicate your visa type. Please indicate your total years of relevant experience. Are you bilingual in Korean and English?

Work Location:

In person