Massage Therapist
SLS Hotels
Durham, NC (In Person)
Full-Time
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Job Description
Job Description Reports To:
Director of Spa and Wellness Supervises:
N/A General Purpose:
To provide each guest with excellent guest service while performing massage and body treatments that best fit the guests' needs.Specific Responsibilities:
Gets to know all guests who enter the Spa. Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members Provides consistent massage and body treatments as directed in training classes and accepted certification practices. Properly cares for equipment and product used throughout the spa facility. Understands the importance of punctuality for spa appointments. Communicates and describes in an articulate manner the spa offerings and their benefits. Discusses treatments with guests, comparing and contrasting the different services on the menu. Recommends and upsells services that fit the guests' needs. Provides information and knowledge to promote skin care programs that will benefit the guests. Possesses complete knowledge and understanding of all services and products offered. Handles guest questions and concerns with professionalism and courtesy. Responds to guest requests immediately, accurately, and appropriately. Understands the importance of and committed to continuing education. Upholds the standards of sanitation, sterilization, restocking rooms, and the product area. Maintains an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle). Understands that as a representative of the Spa they will maintain a healthy, fit appearance and a positive attitude. Maintains a clean, safe, stocked and well organized work area. Maintains spa appearance and cleanliness. Assists in all areas of the spa operation as directed by management. Assists with special projects as requested. Participates in scheduled meetings as requested. Other duties and tasks as assigned by management. Regular attendance is essential to the successful performance of the position. Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekend, and holidays based on the needs of the facility. Must be able to receive the various services that are offered on our spa menu and be a model for the training of new teammates when requested. Must comply with rules and regulations for the safe and effective operation of the facility. Maintains a friendly pleasant and professional demeanor and appearance at all times. Demonstrates a passion and desire for excellence. Qualifications Excellent, reading writing and oral proficiency in the English language. Comfortable with performing treatments in-room. Understands and follows Bloodborne Pathogens procedures. Able to work without direct supervision. Able to troubleshoot and problem solve. Demonstrated attention to detail. Cooperative and friendly attitude. Able to be efficient in a fast paced environment. Able to perform basic math. Must pass a background check.Education/Formal Training:
Passed the required courses and hours necessary to obtain a license in the field. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm 1. First name- This field is required. 2. Last name
- This field is required. 3. Email
- Your email address is required. 4. Phone
- This field is required. 5. Are you legally authorized to work in the United States? Please note that this position may not provide sponsorship.
- Select an option... Yes No Select an option... This field is required. 6. Are you a former teammate of 21c?
- Select an option... Yes No Select an option... This field is required. 7. Why do you want to work with 21c?
- This field is required. 8. What skills do you possess that can contribute to your success in this job?
- This field is required. 9. Are any of these skills a result of military service? If so, please describe. This field is required. 10. Who is someone you admire? This field is required. 11. Describe the last gift you gave to someone else. This field is required. 12. Do you have any friends or relatives that work for 21c?
- Select an option... Yes No Select an option... This field is required. 13. If yes, what is their name/relationship to you? This field is required. 14. Do you have a reliable means of getting to work?
- Select an option... Yes No Select an option... This field is required. 15. What is your desired status?
- Select an option... Part-Time Full-Time Select an option... This field is required. 16. Shift Availability
- This field is required. 17. Date Available to Start
- This field is required. 18. Our business runs 24/7/365, but we know people can't. Please tell us any schedule restrictions or preferences you may have.
- This field is required. 19. Based on the essential functions of the position for which you applied, are you able to perform these functions with or without reasonable accommodation?
- Select an option... With reasonable accommodation Without reasonable accommodation Select an option... This field is required. 20. Are you over eighteen (18) years of age?
- Select an option.
Please acknowledge the following statement:
Upon offer of employment, this position is subject to a background check. Under some circumstances, the disclosure of criminal convictions on the background report may disqualify a candidate from employment with the company.- This field is required. 22. Resume
- . We accept .pdf, .doc, and .docx formats. The file must be of type doc, pdf, docx and not exceed 2MB.
- these questions are a must By clicking submit, I consent to the collection of my data in accordance to Ennismore's privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here .
- This field is required.
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