MEDICAL ASSISTANT

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Performs a wide variety of medical assisting activities during patient visits. Position involves extensive interaction with diverse populations including patients and medical staff. Reports to the Practice Administrator.

Job Description:

DUTIES AND RESPONSIBILITIES

Performs medical assisting duties, including but not limited to:

• Vital signs, height and weight
• EKGs
• Performs phlebotomy
• Removal of sutures
• Have experience in cast removal and set up for placement or replacement
• Set up and assists with routine procedures
• Keep all patient care areas clean, organized
• Proper disposal of instruments and hazards waste
• Making sure all exam rooms are stocked
• Reviews medication lists in MediTech
• Assist patient who may have physical and or psychological limitations with ambulation and patient care functions to ensure comfort and dignity during the exam.
• When needed transferring a patient from a wheelchair to exam table, undressing and dressing patients and ensuring patient is safe until provider enters room.
• Chaperone patient in exam room if requested
• If needed, escort patients to radiology and/or lab area.
• Performs check-in and check-out utilizing MediTech and CCC as needed
• Verification of patient demographics, insurance, collecting co-pays and verifying health care proxy and any and all information from patient which is necessary for their appointment.
• Become proficient in CCC and MediTech and will assist front desk when needed.
• Be able to cover front desk when needed.

May be required to perform similar or related duties as may be necessary on an emergency basis or as designated by the department manager. Additional responsibilities may be assigned as needed.

QUALIFICATIONS

1. High School diploma or GED required. Completion of program as Certified Medical Assistant preferred. Associates degree preferred. 2. 1-3 yrs. Years related work experience required. 3. Current CPR certification (essential)

OTHER SKILLS PREFERRED

1. Phlebotomy Certificate preferred 2. Cast removal and application 3. Worked with different specialties 4. Bi-lingual a plus

COMPETENCIES

1.

Decision Making:

Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. 2.

Problem Solving:

Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents 3.

Independence of Action:

Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervision/manager 4.

Written Communications:

Ability to communicate clearly and effectively in written English with internal and external customers. 5.

Oral Communications:

Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6.

Knowledge:

Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. 7.

Team Work:

Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operation of the department. 8.

Customer Service:

Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based

Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years,

Middle Age:

30-60 years, elderly: 60-over. Plus possible addition of Pediatrics 2-15 years. The above statements are intended to describe the general nature and level of work being performed. This list is not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.

Pay Range:

$21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.