Medical Front Desk Specialist

Join Our Mission to Build Healthier Communities!

Position :

Patient Service Specialist Organization :

MyCHN - A nonprofit healthcare leader with 100+ providers and 15+ locations in the Greater Houston and Gulf Coast area

What You'll Do:

Greet and guide patients with warmth and professionalism Handle calls, schedule appointments, and manage patient records Protect patient privacy and ensure accurate documentation Resolve concerns with empathy and escalate when needed Discuss payments, reconcile cash drawers, and prep reports

What You'll Need:

Customer service experience High School Diploma or GED equivalent Bilingual in Spanish? That's a big plus! Clear communication & strong attention to detail Tech-savvy and detail-focused Team player who thrives in a fast-paced setting Passion for helping people and improving healthcare access

Why You'll Love Working With Us:

100% Paid Employee Health & Dental Insurance 401(k) with 4% Match Paid Time Off + Birthday Leave + Sick Time $200 Annual CE Stipend Career Growth & Flexible Schedules Make a Real Impact in Underserved Communities \Putting Our Heart into Your Care\ MyCHN (Community Health Network) is a local healthcare provider dedicated to providing excellence in care and service. We currently operate in Brazoria, Harris, and Galveston counties. MyCHN (Community Health Network) is a healthcare organization with 14 locations throughout the greater Houston area that offers multiple services for whole-person care.

Benefits:

Health insurance Dental insurance Vision insurance Paid time off 401(k) 401(k) matching Life insurance Other Flexible schedule Referral program Employee discount Paid training Mileage reimbursement

Job Type:

fulltime

Education:

High school degree Work location: On-site