Medical Records Clerk

At Idaho Urologic Institute, we believe every patient interaction matters. We are looking for a compassionate, organized, and dependable Medical Records Clerk who enjoys helping others and takes pride in keeping patient information accurate, secure, and accessible. This role is an important part of our patient care team. Behind every chart, record, and phone call is a patient counting on us for excellent care and professionalism. If you enjoy working in a supportive healthcare environment where teamwork and kindness matter, we would love to meet you. What You'll Do As our Medical Records Clerk, you will help ensure patient records are handled accurately and confidentially while supporting both patients and providers throughout the day.

Responsibilities include:

Responding to medical records requests and phone calls with professionalism and care Maintaining patient confidentiality and HIPAA compliance Scanning, uploading, and organizing documents within the electronic health record (EHR) system Preparing charts and records for upcoming patient visits Retrieving medical records, lab reports, imaging, and provider documentation Processing STAT requests promptly and accurately Copying, faxing, filing, and mailing records as needed Helping maintain an organized and efficient medical records department Assisting with electronic records conversion and office process improvements Performing additional administrative duties as needed to support the team What We're Looking For We are seeking someone who is: Friendly, dependable, and detail-oriented Comfortable working in a fast-paced medical office Able to manage multiple tasks while staying organized Professional and compassionate when communicating with patients and staff A team player who enjoys supporting others Qualifications 1-2 years of experience in a medical office preferred, especially medical records High school diploma or equivalent required Experience with EHR or practice management systems preferred Basic computer skills including Microsoft Office applications Strong communication and customer service skills Why Work With Us? At Idaho Urologic Institute, we value teamwork, respect, and creating a positive workplace culture. We know our employees are essential to providing excellent patient care, and we strive to create an environment where staff feel appreciated and supported.

We offer:

A welcoming and collaborative team environment Meaningful work that supports patient care A stable and professional healthcare setting Opportunities to grow and learn within the organization We would love to welcome someone who is caring, organized, and ready to make a difference every day.

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance

Work Location:

In person